You already know that the Knowledge Base in the BitTitan Help Center is a valuable resource, offering more than 1,000 detailed articles on our products. But you might not know that our Customer Success team is often asked to also provide useful overviews as well as step-by-step guidance to help our customers learn about and work effectively with our software.
We listened, and then we got busy.
BitTitan announces the launch of BitTitan University, a learning destination for on-demand training. Each BitTitan University course is designed with your busy work schedule in mind, containing a sequence of short (5-10 minutes) conceptual and product walk-through videos, enhanced by lab exercises and supported with knowledge check questions.
Our first course, MSPComplete: Basics, covers fundamental concepts for organizing customer information and your business assets, including Workgroups, Agents, Subscriptions, and Teams. It's a great first step in preparing your team to capture your standard operating processes as Runbooks.
BitTitan University courses are free for all users, and we encourage you to explore them. You can provide feedback on any course module by adding comments at the bottom of the corresponding web page. We value your input; we will update the courses based on suggestions from you, and any product changes.
You'll want to visit us every month to check out our growing library of course offerings.
Come to BitTitan University – modern learning for the modern MSP.