Over the past several months, in response to the global pandemic, we’ve all been told to stay put – don’t go anywhere. Despite that, all across the gl
Read MoreOne of the most powerful capabilities for enterprise migrations performed with MigrationWiz is the BitTitan SDK. When user numbers rise well into the
Read MoreThe primary goal of educational institutions – from elementary through college – is preparing the next generation for the future. What that means, tho
Read MoreA well-matched merger or acquisition can be just what your company needs to expand your customer base, add new markets, or drive value through scale a
Read MoreThe migration path from on-premises Exchange servers to Exchange Online is a well-traveled and well-documented journey. As one of the first workloads
Read MoreAs we described in our earlier post, “Migrating to Exchange Online: Why Go Hybrid?”, many organizations have adopted a hybrid approach when making the
Read MoreMigrations in a Hybrid Exchange deployment are a common strategy when moving to Exchange Online. In Migrating to Exchange Online: Why Go Hybrid, we di
Read MoreWinter break is hardly a holiday for university IT departments. The weeks when students and faculty are away from campus are prime time for system upg
Read MoreThe recent and widespread shift to remote operations has led to a flurry of activity for many MSPs and IT service providers. They’ve had to quickly sp
Read MoreHybrid Exchange migrations are one of the most common strategies for larger organizations to adopt Microsoft 365. With new capabilities now live in Mi
Read MoreThe COVID-19 pandemic has forced countless businesses to pivot from routine operations and implement a remote work plan for their workforce. For some
Read MoreThis article will be updated periodically to reflect changing market conditions or policies as communicated by Microsoft. Last updated: August 2020. T
Read MoreWith Microsoft Teams quickly gaining adoption in the Office 365 suite, tenant-to-tenant migration projects now include a new workload. Not all organiz
Read MoreLike it or not, Microsoft Teams is here to stay. The rise of workstream collaboration platforms - namely Teams and chief rival Slack - have seen treme
Read MoreOffice 365 Tenant Migrations: Best Practices is a three-part series on Bits & Bytes featuring expert advice from Nero Blanco, an IT service provid
Read MoreOffice 365 Tenant Migrations: Best Practices is a three-part series on Bits & Bytes featuring expert advice from Nero Blanco, an IT service provid
Read MoreOffice 365 Tenant Migrations: Best Practices is a three-part series on Bits & Bytes featuring expert advice from Nero Blanco, an IT service provid
Read MoreMigrations to a cloud office suite are a key part of a broader digital transformation plan. They can also be a great source for project-based revenue
Read MoreAs the Office 365 user base continues to grow, so will the need to migrate people and data between different tenants. It’s a trend we’ve seen emerge o
Read MoreIt’s all too easy to misinterpret what is meant by “End of Extended Support” for Microsoft products, sometimes with disastrous results. A failure to m
Read MoreThis article originally appeared in Channel Partners. It’s valuable to think about what 2019 is likely to bring as we take stock of the major events
Read MoreRecently, a group of companies that support MSPs — including BitTitan — teamed up with Osterman Research. The objective was to learn about the needs o
Read MoreIn November of 2018, Microsoft announced the beginning of the 24-month countdown until extended support for SharePoint 2010 will be discontinued. This
Read MoreTechnologists across Africa have reason to celebrate this New Year. As Microsoft’s target date for the availability of Azure data centers in Cape Tow
Read MoreWhen Microsoft first introduced their Business Productivity Online Suite (BPOS) in April 2009, partners were alarmed. They feared these new online ver
Read MoreZombie uprisings, bat swarms, and creaky door hinges may haunt your nightmares around Halloween season. The thought of a migration project gone awry?
Read MoreYou've heard it over and over: Monthly Recurring Revenue (MRR) is the ultimate goal. The holy grail. The most important business model holding the att
Read MoreLet’s face it: moving isn’t fun. Relocating to a new home or city might be an exciting prospect, but the thought of physically transporting all of you
Read MoreThis is the seventh installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve
Read MoreThis post has good news and bad news. Let’s get the bad out of the way first. Microsoft is raising the commercial price of its perpetually-licensed Of
Read MoreThis is the fifth installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve a
Read MoreThis is the fourth installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve
Read More“Digital transformation” is arguably one of the most buzzed about buzz phrases in technology – in existence, perhaps. But, what does it really mean? A
Read MoreThis is the third installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve a
Read MoreEvery self-appointed expert sings the praises of Monthly Recurring Revenue (MRR). There’s no doubt it’s great to sell once and get paid every month fo
Read MoreThis is the second installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve
Read MoreThis is the first installment of a new series on the BitTitan blog, "The Complete MSP," built to help IT professionals stay ahead of the Azure curve a
Read MoreHeading into 2018, we knew M&A activity in the managed service provider space was going to continue gaining speed. But this market consolidation i
Read MoreThis article originally posted on The Enterprisers Project. Businesses with European customers have a new line item in their budgets for 2018: The Ge
Read MoreThis article originally posted on Channel Futures. Automation is the name of the game in today's IT world. If you're an MSP and are missing out on opp
Read MoreAmidst the wave of change from digital transformation initiatives, business leaders across industries remain focused on ways to improve their bottom l
Read MoreWhile automation isn’t the newest form of technology in the press today, it is arguably primed to have the greatest impact on how people and businesse
Read MorePricing your services based on your costs creates a peril; any bargaining eats your margin. Yes, you may charge a fixed fee or tiered-level prices for
Read MoreAs businesses continue to contend with digital disruption, IT is facing an upheaval as it evolves from a support to a leadership role. As an IT profes
Read MoreLast week, vendors shared with Channelnomics predictions for the key areas of technology they think will rock the channel landscape in 2018, from stor
Read MoreTechnology is the name of the game. Channel partners pride themselves on being able to serve as trusted advisors on the greatest and latest technology
Read MoreWe don't think many would disagree that automation is important; we’ve seen what it can do in manufacturing and other industries. Yet, automation is o
Read MoreThis three-part series explores the evolution of New Signature, based on a set of interviews with Chris Hertz, founder and former president. One idea,
Read MoreThis month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help partners succeed with the Microsoft CSP program and b
Read MoreThis month, we’re focusing on Cloud Profitability. BitTitan partnered with Sam Restifo, Microsoft MSP Business Development Lead for the APAC region,
Read MoreUpdate: Elevate '17 was a great success! Want to be the first to hear about Elevate '18? Sign up here. On October 16, BitTitan partners will gather in
Read MoreWith the advent of the hybrid cloud, enterprise customers saw a valuable opportunity to integrate their on-premises data center with cheaper, Agile im
Read MoreThe Modern MSP Revolution is here Before you grab your pitchfork, think about this for a moment: Once you've staked your claim in the cloud and the du
Read MoreHave you ever watched the TV show “Restaurant Impossible” with chef Robert Irvine? I’m addicted to it. Robert is a world-famous chef and restaurateur.
Read MoreIt's the 1990s. Enter the World Wide Web and email. MS Windows is on all IBM PCs. And GPS is fully operational. The iMac happens. It's also the decade
Read MoreStarting soon, right here on ModernMSP, we'll be doing a bi-weekly series called The Evolution Of IT Services Providers. The series traces the evoluti
Read MoreIt’s the hard truth that most value-added resellers (VARs) and Solution Providers (SPs) fail to acknowledge and then ultimately take too long to addre
Read More2017 is the year of marketing. The year when technology, customer experience, personalization and cooperation come of age. For we marketers it’s an ex
Read MoreI am very fortunate to have worked with many SaaS organizations, either for a three-month consulting period, or a full six months to a year service to
Read MoreReselling licenses does not yield a high-value business. Let's say you've been reselling XaaS apps licenses at $50 per user per year with a 20% re
Read MoreAt BitTitan, if you ask one of our developers how long it will take to fix something, a popular answer is “two hours or six days.” It’s harder to conv
Read MoreThe cloud is not keeping ITSPs from being more profitable. A new ModernMSP article by George Mellor, President and CEO of KloudReadiness, points out
Read MoreGartner predicts that by 2020, a corporate "no-cloud" policy will be as rare as a "no-Internet" policy is today. What else is trending up? Competition
Read MoreWe’ve said it again and again: one-off, project-based revenue won’t sustain profitability in the cloud era. It’s time to walk the walk, but you don’t
Read MoreThis is the second installment of our marketing essentials recap for the modern MSP, looking at the final three of six articles by Saher Ghattas from
Read MoreAs the new year approaches, are you thinking about how to modernize your sales and marketing efforts? Saher Ghattas, a sales and marketing expert for
Read MoreMicrosoft Azure is a gold mine, and just like mining gold, there are many ways to sell an Azure project. If you’re looking to sell the value of Azure
Read MoreYou're probably familiar with the classic Dickens tale, A Christmas Carol, as it surfaces in one form or another every holiday season. There are many
Read More"Be different: Bundle Like a Boss" Last week, we looked at MSP Persona #2: Established as a Modern MSP. This week, we're focusing on Hosting and Large
Read MoreWe're not just about migrations anymore. In fact, we haven’t been for some time. We’re all about helping our partners become Modern MSPs with the best
Read MoreKnowing where to start can be just as difficult as knowing where to go. We’re constantly trying to become better at what we do and how we do it. For a
Read MoreHappy Halloween! Or is it? We share a lot of success stories here. We love to focus on new ideas that help MSPs and bring them to life. But great idea
Read MoreThe cloud has brought about a new era for selling IT services, and it asks a lot of providers. Say it with me: caveat venditor. Okay, I don’t speak La
Read MoreIf you want to take your business to the next level it is essential to attach managed services to your offerings through automation. Learn how three M
Read MoreA ModernMSP is always looking for more sustainable and adaptive solutions that can transform their business. Don’t get stuck in the past by simply res
Read MoreAre you just doing migrations and stopping there? If so, you are missing out on valuable opportunities to make the cloud profitable. Modern MSPs incre
Read MoreHow do you mix people and automated processes? You help them work together. For our partners, automation is an opportunity to maximize resources and h
Read MoreAutomation effects every aspect of your business. It can help bring down the cost of service delivery for your customers. It can help you scale your b
Read MoreIn a recent article, cloud and tech guru Todd Hussey explained the importance of understanding the Cost of Customer Acquisition (COC) when growing you
Read MoreAutomation. At work it helps you stay organized, allows for more productivity and gives you more time to interact and build relationships with your cu
Read MoreAutomation or automatic control, is the use of various control systems for operating equipment such as machinery, processes in factories, boilers and
Read MoreAll processes start as manual ones. OK, that may not actually be true, but when you’re tackling a task for the first time, you probably don’t know tha
Read MoreThe cloud. Either you’re already embracing it as an IT consultant or Microsoft partner, or you know you should and haven’t had the time to make a stra
Read MoreThere’s a constant shift in what it means to be a managed service provider (or a modern MSP). That’s understandable: customers’ needs are shifting, an
Read MoreThe Value of 24/7 Help Desk So, you want to provide 24/7 help desk support to your customers? You’re not alone. Offering help desk for your customer
Read MoreOneDrive for Business is gaining recognition and traction among SMBs and enterprises. In particular, replacing user home drives, commonly stored on on
Read MoreCost and speed are two of the biggest barriers for moving to the cloud. And because more and more businesses are deciding to make the move -- an estim
Read MoreLearn more about manual Outlook configurations and BitTitan's DeploymentPro tool in this updated post. We talk a lot about automated deployments of Ou
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