Consolidation 101: How consolidating tenants can improve cost management, security, collaboration and engagement

Consolidation 101: How consolidating tenants can improve cost management, security, collaboration and engagement

The recent and widespread shift to remote operations has led to a flurry of activity for many MSPs and IT service providers. They’ve had to quickly sp

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White Paper: Improving Profitability on Hybrid Migrations with BitTitan

White Paper: Improving Profitability on Hybrid Migrations with BitTitan

Hybrid Exchange migrations are one of the most common strategies for larger organizations to adopt Microsoft 365. With new capabilities now live in Mi

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How MSPs Can Accelerate Migrations for Businesses That Need Cloud Services Now

How MSPs Can Accelerate Migrations for Businesses That Need Cloud Services Now

The COVID-19 pandemic has forced countless businesses to pivot from routine operations and implement a remote work plan for their workforce. For some

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Migrations During COVID-19: What MSPs Need to Know

Migrations During COVID-19: What MSPs Need to Know

This article will be updated periodically to reflect changes in throttling or other policies as communicated by Microsoft. Last updated: July 2020. Th

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The Handbook for Cross-Tenant Teams Migrations

The Handbook for Cross-Tenant Teams Migrations

With Microsoft Teams quickly gaining adoption in the Office 365 suite, tenant-to-tenant migration projects now include a new workload. Not all organiz

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The Business Opportunity for Microsoft Teams Migrations

The Business Opportunity for Microsoft Teams Migrations

Like it or not, Microsoft Teams is here to stay. The rise of workstream collaboration platforms - namely Teams and chief rival Slack - have seen treme

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Office 365 Tenant Migrations: Best Practices from Nero Blanco IT (Part 3)

Office 365 Tenant Migrations: Best Practices from Nero Blanco IT (Part 3)

Office 365 Tenant Migrations: Best Practices is a three-part series on Bits & Bytes featuring expert advice from Nero Blanco, an IT service provid

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Office 365 Tenant Migrations: Best Practices from Nero Blanco IT (Part 2)

Office 365 Tenant Migrations: Best Practices from Nero Blanco IT (Part 2)

Office 365 Tenant Migrations: Best Practices is a three-part series on Bits & Bytes featuring expert advice from Nero Blanco, an IT service provid

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Office 365 Tenant Migrations: Best Practices from Nero Blanco IT (Part 1)

Office 365 Tenant Migrations: Best Practices from Nero Blanco IT (Part 1)

Office 365 Tenant Migrations: Best Practices is a three-part series on Bits & Bytes featuring expert advice from Nero Blanco, an IT service provid

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White Paper: How to Market and Sell MigrationWIz

White Paper: How to Market and Sell MigrationWIz

Migrations to a cloud office suite are a key part of a broader digital transformation plan. They can also be a great source for project-based revenue

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BitTitan SDK and PowerShell: Tips from the Expert

BitTitan SDK and PowerShell: Tips from the Expert

One of the most powerful capabilities for enterprise migrations performed with MigrationWiz is the BitTitan SDK. When user numbers rise well into the

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White Paper: Planning Guide For Office 365 Tenant Migrations

White Paper: Planning Guide For Office 365 Tenant Migrations

As the Office 365 user base continues to grow, so will the need to migrate people and data between different tenants. It’s a trend we’ve seen emerge o

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Exchange Server 2010: With Extended Support Ending Soon, Choose to Migrate Now

Exchange Server 2010: With Extended Support Ending Soon, Choose to Migrate Now

It’s all too easy to misinterpret what is meant by “End of Extended Support” for Microsoft products, sometimes with disastrous results. A failure to m

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5 Trends Channel Players Should Anticipate in 2019

5 Trends Channel Players Should Anticipate in 2019

This article originally appeared in Channel Partners.  It’s valuable to think about what 2019 is likely to bring as we take stock of the major events

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Survey sheds light on migration opportunities for MSPs

Survey sheds light on migration opportunities for MSPs

Recently, a group of companies that support MSPs — including BitTitan — teamed up with Osterman Research. The objective was to learn about the needs o

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SharePoint 2010 Discontinuation in Two Years? The Opportunity is Now

SharePoint 2010 Discontinuation in Two Years? The Opportunity is Now

In November of 2018, Microsoft announced the beginning of the 24-month countdown until extended support for SharePoint 2010 will be discontinued. This

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Azure in Africa: New Regions Impact Growth, Migrations

Azure in Africa: New Regions Impact Growth, Migrations

Technologists across Africa have reason to celebrate this New Year.  As Microsoft’s target date for the availability of Azure data centers in Cape Tow

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White Paper: Why MSPs Prefer Microsoft 365 over Office 365

White Paper: Why MSPs Prefer Microsoft 365 over Office 365

When Microsoft first introduced their Business Productivity Online Suite (BPOS) in April 2009, partners were alarmed. They feared these new online ver

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8 Ways to Avoid Migration Nightmares

8 Ways to Avoid Migration Nightmares

Zombie uprisings, bat swarms, and creaky door hinges may haunt your nightmares around Halloween season. The thought of a migration project gone awry?

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White Paper: How to Create More Value (and Revenue) Selling Office 365

White Paper: How to Create More Value (and Revenue) Selling Office 365

You've heard it over and over: Monthly Recurring Revenue (MRR) is the ultimate goal. The holy grail. The most important business model holding the att

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Cloud Movers: We Like the Heavy Lifting

Cloud Movers: We Like the Heavy Lifting

Let’s face it: moving isn’t fun. Relocating to a new home or city might be an exciting prospect, but the thought of physically transporting all of you

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How to Benchmark Performance and Identify Opportunities for Improvement

How to Benchmark Performance and Identify Opportunities for Improvement

This is the seventh installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve

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How Office 2019 Price Hikes Open the Door for Office 365 Migrations

How Office 2019 Price Hikes Open the Door for Office 365 Migrations

This post has good news and bad news. Let’s get the bad out of the way first. Microsoft is raising the commercial price of its perpetually-licensed Of

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PowerShell Scripting: The Cure to Digital Déjà Vu

PowerShell Scripting: The Cure to Digital Déjà Vu

This is the fifth installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve a

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Planning for Data Backup & Redundancy in Azure Environments

Planning for Data Backup & Redundancy in Azure Environments

This is the fourth installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve

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The Download on Digital Transformation

The Download on Digital Transformation

“Digital transformation” is arguably one of the most buzzed about buzz phrases in technology – in existence, perhaps. But, what does it really mean? A

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Azure Security: 5 Planning Tips for New Environments

Azure Security: 5 Planning Tips for New Environments

This is the third installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve a

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When Do YOU Want to Make Money?

When Do YOU Want to Make Money?

Every self-appointed expert sings the praises of Monthly Recurring Revenue (MRR). There’s no doubt it’s great to sell once and get paid every month fo

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You Can Get There From Here - If You Do So Gradually

You Can Get There From Here - If You Do So Gradually

This is the second installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve

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Blue Gold: The Azure Gold Rush and How to Cash In

Blue Gold: The Azure Gold Rush and How to Cash In

This is the first installment of a new series on the BitTitan blog, "The Complete MSP," built to help IT professionals stay ahead of the Azure curve a

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Buy or Sell? M&A Activity in MSP Industry Remains Piping Hot

Buy or Sell? M&A Activity in MSP Industry Remains Piping Hot

Heading into 2018, we knew M&A activity in the managed service provider space was going to continue gaining speed. But this market consolidation i

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GDPR Prep: Get Ahead of Data Compliance Rules

GDPR Prep: Get Ahead of Data Compliance Rules

This article originally posted on The Enterprisers Project.  Businesses with European customers have a new line item in their budgets for 2018: The Ge

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5 Ways MSPs Can Add Automation to Their Workflows

5 Ways MSPs Can Add Automation to Their Workflows

This article originally posted on Channel Futures. Automation is the name of the game in today's IT world. If you're an MSP and are missing out on opp

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Pulling Back The Cost Curtain of Automation

Pulling Back The Cost Curtain of Automation

Amidst the wave of change from digital transformation initiatives, business leaders across industries remain focused on ways to improve their bottom l

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What, why, and when do we automate?

What, why, and when do we automate?

While automation isn’t the newest form of technology in the press today, it is arguably primed to have the greatest impact on how people and businesse

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A value-based pricing model: Microsoft & partners look at where to begin

A value-based pricing model: Microsoft & partners look at where to begin

Pricing your services based on your costs creates a peril; any bargaining eats your margin. Yes, you may charge a fixed fee or tiered-level prices for

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5 IT Ops management trends to watch in 2018

5 IT Ops management trends to watch in 2018

As businesses continue to contend with digital disruption, IT is facing an upheaval as it evolves from a support to a leadership role. As an IT profes

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Vendor Predictions 2018 Part 2: Cloud

Vendor Predictions 2018 Part 2: Cloud

Last week, vendors shared with Channelnomics predictions for the key areas of technology they think will rock the channel landscape in 2018, from stor

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Vendor Predictions 2018 Part 1: Technology

Vendor Predictions 2018 Part 1: Technology

Technology is the name of the game. Channel partners pride themselves on being able to serve as trusted advisors on the greatest and latest technology

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Embracing Automation for IT Services Delivery

Embracing Automation for IT Services Delivery

We don't think many would disagree that automation is important; we’ve seen what it can do in manufacturing and other industries. Yet, automation is o

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How Chris Hertz Built New Signature, Part 1: Business Through Culture

How Chris Hertz Built New Signature, Part 1: Business Through Culture

This three-part series explores the evolution of New Signature, based on a set of interviews with Chris Hertz, founder and former president. One idea,

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Partner Spotlight: Melissa Mulholland, Microsoft Partner Cloud Profitability Lead

Partner Spotlight: Melissa Mulholland, Microsoft Partner Cloud Profitability Lead

This month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help partners succeed with the Microsoft CSP program and b

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Partner Spotlight: Sam Restifo, Microsoft MSP Business Development Lead, APAC

Partner Spotlight: Sam Restifo, Microsoft MSP Business Development Lead, APAC

This month, we’re focusing on Cloud Profitability. BitTitan partnered with Sam Restifo, Microsoft MSP Business Development Lead for the APAC region,

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Three Lessons to Unlearn as a Modern MSP

Three Lessons to Unlearn as a Modern MSP

Update: Elevate '17 was a great success! Want to be the first to hear about Elevate '18? Sign up here. On October 16, BitTitan partners will gather in

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How Systems Integrators Embraced The Cloud

How Systems Integrators Embraced The Cloud

With the advent of the hybrid cloud, enterprise customers saw a valuable opportunity to integrate their on-premises data center with cheaper, Agile im

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After the Modern MSP Revolution: What is Success?

After the Modern MSP Revolution: What is Success?

The Modern MSP Revolution is here Before you grab your pitchfork, think about this for a moment: Once you've staked your claim in the cloud and the du

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How To Market Cloud Biz Like A Chef!

How To Market Cloud Biz Like A Chef!

Have you ever watched the TV show “Restaurant Impossible” with chef Robert Irvine? I’m addicted to it. Robert is a world-famous chef and restaurateur.

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VARs Arise From The Peat Bog

VARs Arise From The Peat Bog

It's the 1990s. Enter the World Wide Web and email. MS Windows is on all IBM PCs. And GPS is fully operational. The iMac happens. It's also the decade

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ModernMSP Series: The Evolution Of IT Services Providers

ModernMSP Series: The Evolution Of IT Services Providers

Starting soon, right here on ModernMSP, we'll be doing a bi-weekly series called The Evolution Of IT Services Providers. The series traces the evoluti

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The Sales Plan That Rocks Sustainable Cloud Services Business

The Sales Plan That Rocks Sustainable Cloud Services Business

It’s the hard truth that most value-added resellers (VARs) and Solution Providers (SPs) fail to acknowledge and then ultimately take too long to addre

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Time For H2H Marketing 1.0 Baby, Where Only The Fittest Survive!

Time For H2H Marketing 1.0 Baby, Where Only The Fittest Survive!

2017 is the year of marketing. The year when technology, customer experience, personalization and cooperation come of age. For we marketers it’s an ex

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The SaaS Sales Model That Sails At 80 Knots

The SaaS Sales Model That Sails At 80 Knots

I am very fortunate to have worked with many SaaS organizations, either for a three-month consulting period, or a full six months to a year service to

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Modern MSPs Win with High-Value, High-Margin Cloud Services

Modern MSPs Win with High-Value, High-Margin Cloud Services

Reselling licenses does not yield a high-value business.   Let's say you've been reselling XaaS apps licenses at $50 per user per year with a 20% re

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We Asked Our Developers: What Work Annoys You?

We Asked Our Developers: What Work Annoys You?

At BitTitan, if you ask one of our developers how long it will take to fix something, a popular answer is “two hours or six days.” It’s harder to conv

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Change Your Approach to Profitability with Automation

Change Your Approach to Profitability with Automation

The cloud is not keeping ITSPs from being more profitable. A new ModernMSP article by George Mellor, President and CEO of  KloudReadiness, points out

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Solving the Profitability Problem: Automation

Solving the Profitability Problem: Automation

Gartner predicts that by 2020, a corporate "no-cloud" policy will be as rare as a "no-Internet" policy is today. What else is trending up? Competition

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Make 2017 the Year of Recurring Revenue

Make 2017 the Year of Recurring Revenue

We’ve said it again and again: one-off, project-based revenue won’t sustain profitability in the cloud era. It’s time to walk the walk, but you don’t

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Marketing Essentials for the Modern MSP, Part 2

Marketing Essentials for the Modern MSP, Part 2

This is the second installment of our marketing essentials recap for the modern MSP, looking at the final three of six articles by Saher Ghattas from

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Marketing Essentials for the Modern MSP, Part 1

Marketing Essentials for the Modern MSP, Part 1

As the new year approaches, are you thinking about how to modernize your sales and marketing efforts? Saher Ghattas, a sales and marketing expert for

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How to Sell More Azure as an MSP/CSP

How to Sell More Azure as an MSP/CSP

Microsoft Azure is a gold mine, and just like mining gold, there are many ways to sell an Azure project. If you’re looking to sell the value of Azure

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A Christmas Carol for Modern MSPs

A Christmas Carol for Modern MSPs

You're probably familiar with the classic Dickens tale, A Christmas Carol, as it surfaces in one form or another every holiday season. There are many

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What Kind of MSP Are You? (Part 3)

What Kind of MSP Are You? (Part 3)

"Be different: Bundle Like a Boss" Last week, we looked at MSP Persona #2: Established as a Modern MSP. This week, we're focusing on Hosting and Large

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Sharing Success, Partner to Partner

Sharing Success, Partner to Partner

We're not just about migrations anymore. In fact, we haven’t been for some time. We’re all about helping our partners become Modern MSPs with the best

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What Kind of MSP Are You? (Part 1)

What Kind of MSP Are You? (Part 1)

Knowing where to start can be just as difficult as knowing where to go. We’re constantly trying to become better at what we do and how we do it. For a

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IT Services Horror Stories... Are You Scared Yet?

IT Services Horror Stories... Are You Scared Yet?

Happy Halloween! Or is it? We share a lot of success stories here. We love to focus on new ideas that help MSPs and bring them to life. But great idea

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Closing the Gap of the Managed Services Expert

Closing the Gap of the Managed Services Expert

The cloud has brought about a new era for selling IT services, and it asks a lot of providers. Say it with me: caveat venditor. Okay, I don’t speak La

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How Three Microsoft Partners Used Automation to Become Modern MSPs

How Three Microsoft Partners Used Automation to Become Modern MSPs

If you want to take your business to the next level it is essential to attach managed services to your offerings through automation. Learn how three M

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ModernMSP: Attach Managed Services

ModernMSP: Attach Managed Services

A ModernMSP is always looking for more sustainable and adaptive solutions that can transform their business. Don’t get stuck in the past by simply res

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ModernMSP: Migration is just the Beginning

ModernMSP: Migration is just the Beginning

Are you just doing migrations and stopping there? If so, you are missing out on valuable opportunities to make the cloud profitable. Modern MSPs incre

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Modern MSP: Delivering Automation to Customers

Modern MSP: Delivering Automation to Customers

How do you mix people and automated processes? You help them work together. For our partners, automation is an opportunity to maximize resources and h

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MSPs: Automate Service Delivery

MSPs: Automate Service Delivery

Automation effects every aspect of your business. It can help bring down the cost of service delivery for your customers. It can help you scale your b

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Why Recurring Revenue Profitability Relies On New Business

Why Recurring Revenue Profitability Relies On New Business

In a recent article, cloud and tech guru Todd Hussey explained the importance of understanding the Cost of Customer Acquisition (COC) when growing you

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MSPs Discuss Automation Beyond the Office

MSPs Discuss Automation Beyond the Office

Automation. At work it helps you stay organized, allows for more productivity and gives you more time to interact and build relationships with your cu

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The Automation of the Modern MSP

The Automation of the Modern MSP

Automation or automatic control, is the use of various control systems for operating equipment such as machinery, processes in factories, boilers and

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MSPs Talk About the Power of Automation

MSPs Talk About the Power of Automation

All processes start as manual ones. OK, that may not actually be true, but when you’re tackling a task for the first time, you probably don’t know tha

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MSPs Discuss Getting Onboard With The Cloud

MSPs Discuss Getting Onboard With The Cloud

The cloud. Either you’re already embracing it as an IT consultant or Microsoft partner, or you know you should and haven’t had the time to make a stra

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MSPs share: What is a Modern MSP?

MSPs share: What is a Modern MSP?

There’s a constant shift in what it means to be a managed service provider (or a modern MSP). That’s understandable: customers’ needs are shifting, an

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16 Simple Steps for MSPs to Create a 24/7 Help Desk

16 Simple Steps for MSPs to Create a 24/7 Help Desk

The Value of 24/7 Help Desk So, you want to provide 24/7 help desk support to your customers?  You’re not alone. Offering help desk for your customer

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File Server to OneDrive for Business Migration

File Server to OneDrive for Business Migration

OneDrive for Business is gaining recognition and traction among SMBs and enterprises. In particular, replacing user home drives, commonly stored on on

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BitTitan: Removing Barriers to the Cloud

BitTitan: Removing Barriers to the Cloud

Cost and speed are two of the biggest barriers for moving to the cloud. And because more and more businesses are deciding to make the move -- an estim

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How to Manually Configure Outlook for Office 365

How to Manually Configure Outlook for Office 365

Learn more about manual Outlook configurations and BitTitan's DeploymentPro tool in this updated post. We talk a lot about automated deployments of Ou

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