Support

At BitTitan, your successes are our top priorities.

We tirelessly strive to provide industry-leading customer support. With our 24/7 professional service team and Help Center, the answer is always at your fingertips. Rest assured that we have your back!

MigrationWiz

Any MigrationWiz project

Help Center & Community

Knowledge Base & Forums

Chat support

Available 24/7

Email support

SLA: Within 24 hours

MSPComplete

Get Organized (free version)

Help Center & Community

Knowledge Base & Forums

Chat support

Not available

Email support

Not available

MSPComplete

Any paid subscription plan

Help Center & Community

Knowledge Base & Forums

Chat support

Available 24/7

Email support

SLA: Within one business day


Help Center

The Help Center is your go-to hub for technical documentation to help you successfully complete projects with MSPComplete and MigrationWiz. You can also check and subscribe to our System Status page.
Knowledge Base

Browse, search, and follow self-service articles, organized by BitTitan products.

Community Forums

Engage with BitTitan experts, ready for your questions, ideas, and feedback.

Onboarding

Get the most out of MSPComplete, from building Runbooks to adding automation.


24/7 Chat and Email Support

We offer 24/7 chat and email support with MigrationWiz projects and paid MSPComplete subscriptions. If our Knowledge Base or Community Forums don't have what you're looking for, please sign in to your account to chat or submit a ticket, and we’ll get right on it!

To learn more about BitTitan products and the support offered, please contact Sales.


Premium Support

We offer premium support escalation by the incident if you need immediate assistance. 
Our experts are available 24/7 and guarantee a call back within two hours.