The BitTitan Blog for Service Providers
![[Video] Partner Spotlight: HPE with Richard Barrett](https://www.bittitan.com/wp-content/uploads/2022/08/ds529-bit-partnerspotlighthpe-jh.png)
HPE is providing enterprise clients with a vision for a people-first perimeter-less workplace and helping to make it a reality. Learn more and see how BitTitan supports this transformation to the future of work.
Google Migrations: Go With the EDU Expert Winter break is once again on the horizon. If you’re running IT at an educational institution, you may be dreaming of a few weeks on a quiet campus where...
Many, Many Thanks With the Holiday season approaching, it’s traditional to express gratitude this time of year. The truth is, we’re thankful all year for the amazing customers, partners, and...
Ready to Leave GoDaddy? A lot of GoDaddy users are finding they get more value and better service when they migrate to a different platform. More than a year ago, BitTitan added features to help Get...
MigrationWiz for Education The past few years have taught us a lot about the role of technology in education. The ability to quickly pivot to a remote learning model in response to the pandemic was...
No Migration Nightmares Here Let’s face it, Halloween isn’t that scary anymore. Well, unless you’re shaken by swarms of unicorn princesses, three-foot-tall superheroes, and baby pumpkins. Even the...
Executing a migration isn’t simply a technical exercise – especially when it’s part of a merger or acquisition. In fact, even if you have extensive experience using a migration tool like...
New White Paper From BitTitan Migrations are becoming increasingly complex. Just as IT professionals have mastered basic moves – to the cloud or between cloud tenants – organizations are upping the...
As a Microsoft Gold Partner, BitTitan stays closely aligned with changes that impact how MigrationWiz works with Microsoft applications. Microsoft has announced that beginning October 1, 2022, Basic...
Mergers and Acquisitions: Before, During, and After A lot of factors weigh into the decision to merge with or acquire another company: The opportunity to expand markets, add product lines, or drive...
![[Video] Partner Spotlight: HPE with Richard Barrett](https://www.bittitan.com/wp-content/uploads/2022/08/ds529-bit-partnerspotlighthpe-jh-400x250.png)
HPE is providing enterprise clients with a vision for a people-first perimeter-less workplace and helping to make it a reality. Learn more and see how BitTitan supports this transformation to the future of work.
New to the Cloud: 8 Tips for Making the Most of Your New Environment Congratulations. You’ve decided to move your business to the cloud. You’ve done your research, gathered the right resources, and...
MigrationWiz Licenses: An Option for Every Project Data migrations are not one-size-fits-all. A large university will have different migration needs than a start-up e-commerce company or mid-size...
BitTitan is pleased to offer European customers EU Model Clauses that provide contractual guarantees around transfers of personal data in Europe. BitTitan is also the first US data migration...
Unforeseen Migration Challenges Managing migrations presents several challenges for managed service providers (MSPs) and internal IT teams. Migrations are highly visible and complex undertakings...
The recent and widespread shift to remote operations has led to a flurry of activity for many MSPs and IT service providers. They’ve had to quickly spin up tenants for companies and universities to...
Learn what you need to know about connecting the BitTitan PowerShell to your BitTitan account. This is your first step before running the BitTitan scripts and automation.
MigrationWiz offers additional flexibility, scalability and ease for those moving their customers to the cloud Leading technology distributor Exertis has partnered with BitTitan, adding the vendor’s...
Cloud Won’t Fix the Supply Chain. But it can help. A couple of years ago it would have been odd to hear a person in the grocery store remarking how their shopping trip is being impacted by supply...
Migration Planning: Before, During, and After Every day, organizations are moving data and mailboxes to the cloud and between cloud tenants. In fact, BitTitan has been used by 46 thousand customers...
We’ve been following Hewlett Packard Enterprise (HPE), a BitTitan Partner, as they lead workplace transformation in large organizations around the globe. With companies discussing different models...
We talk a lot about how migrations vary in size and scope. Complex migrations often involve wrangling data from a variety of networks, servers, systems, and clouds and working toward a seamless...
SQL Server 2005, age 11, passed away on April 12, 2016 at Microsoft HQ. It was the father of several versions of itself, including versions 2008, 2012, 2014 and 2016—not to mention Azure SQL. Born...
“I call my guys Dragon Slayers. Every day they have to go out and deal with some new problem they’ve never encountered before.” That’s Alan Crowetz, CEO of InfoStream, talking about the value his...
If you hear the word ‘federation’ and it brings to mind some kind of governmental body, you wouldn’t be wrong. The United States is a federation – a collection of states joined together into a...
MigrationWiz Experts Share Their Top Migration Tips One thing MigrationWiz users all agree on is that the support they get from BitTitan is second to none. Whether it’s the extensive documentation...
One of the most common migration scenarios involves moving email and documents from Google Workspace to Microsoft 365 or Office 365. Doing this manually or with native Google or Microsoft tools can...
There are tons of reasons to celebrate in May, and not just because spring is right around the corner. The month kicks off with May Day followed by Cinco de Mayo, then of course we pamper our...
TV and movies depict old-time healthcare as a solitary profession. The wise doctor attends to every illness, injury, and emotional crisis, then rides off to a remote homestead to deliver the town’s...
Elite chess players are said to think 15 to 20 moves ahead in a game. It certainly makes sense that some of the brainiest among us would have the ability to anticipate outcomes in this way. But when...
In Sergio Leonne’s epic spaghetti western The Good the Bad and the Ugly, Tuco (the Ugly) says, “If you work for a living, why do you kill yourself working?”. This quote not only applies to many...
You’ve probably heard that agricultural livestock are responsible for a portion of the greenhouse gases that contribute to climate change. It’s true. Ruminants like cattle and sheep produce methane...
How do you conceptualize a complex migration? Perhaps you see a convoy of virtual semi-trucks loaded with data, traveling a fiber optic highway to their intended destination. They may converge with...
Product Release updates contain information about enhancements, upgrades and new features for BitTitan solutions and services. For the most current pr …
In his Hitchhikers Guide to the Galaxy, Douglas Adams observed, “A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete...
“No free lunch” has long been accepted wisdom. We all know that software you don’t have to pay for is never truly free. Companies will always find ways to make money, whether through up-sell or...
After a certain amount of wishful thinking, and a few false starts, it looks like working in a physical office is getting closer to reality for many Covid shut-ins. But just as nobody could have...
If you’ve been asked to manage a tenant-to-tenant Exchange migration, you’ll want to know how to use impersonation. Impersonation allows someone with administrative access to perform operations on...
While email and data migration projects have become routine for many IT professionals, some scenarios result in more complex migrations. This is the case when plans call for combining two or more...
Year-end is right around the corner, and that means the BitTitan team has been working hard to bring out new features and updates so you can kick off 2022 with the very best. See how many of these...
At BitTitan we consistently get high marks for our attention to detail. We also hear from users that our documentation is second to none. So this month we’re announcing new features, updates, and...
For IT teams scoping a Microsoft Teams migration, a critical piece of that project are Private Chats. These are conversations between users and need to be preserved alongside other components like...
For many companies across the globe, the last 18 months brought a sudden shift to remote operations and new ways of enabling employees to collaborate with their peers. Virtual collaboration and...
Remote work and the pandemic didn’t start the modern workplace revolution. But it sure moved things along. Covid lockdowns accelerated ways of working that previously seemed to always be part of an...
Couldn’t make it to Ignite 2019? Here’s a roundup of news from BitTitan and Microsoft at this year’s event. Moving 100% to the Cloud: Why, When, and How
Know What You Need to Know – Before Migrating IT Service Providers and MSPs choose MigrationWiz for faster, easier migration projects. Still, each migration is unique and dynamics like data...
When Natalia Zaretsky started talking to her new customer, an indirect reseller, the urgency was clear. “He was a bit panicked,” said Natalia, “and I
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current product information, visit the BitTitan Help Center.
While the volume of data in the cloud continues to rise, security should be top of mind for all businesses. In fact, when choosing a productivity suite ensuring that the provider of choice has the...
For many companies, workplace transformation is a major technology initiative focused on increasing productivity, attracting and retaining the best workers, and edging out the competition with...
The team here at BitTitan enjoyed the summer, but we kept busy, too! If your Q4 includes migration projects, you’ll want to check out the many ways we’re enhancing MigrationWiz – making migrations...
roduct Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current product information, visit the BitTitan Help Center.
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current product information, visit the BitTitan Help Center.
The Channel Asia Women in ICT Awards 2021 have been announced, and BitTitan would like to congratulate all the inspirational winners and finalists from a diversity of companies and countries. We’re...
![[White paper] IDC Assesses Trends in Enterprise Collaboration](https://www.bittitan.com/wp-content/uploads/2021/08/idcwhitepaperblog-400x250.png)
International Data Corporation (IDC) is a global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets....
EdgeGuide is an IT services provider in Stockholm, Sweden, with deep Microsoft expertise and a particular specialty in handling transitions after mergers and acquisitions. The 20-person team at...
When you’re planning a migration, it’s not the time to try out different migration tools. In fact, there isn’t really a practical way to test differen
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current product information, visit the BitTitan Help Center.
QualityHosting is a German IT service provider with more than 20 years of Microsoft expertise. The company is a market leader for Exchange solutions and a pioneer in digital transformation for...
You may be a migration expert, or you may still be planning your first project. Regardless, if you’re moving data from, to, or between Microsoft Teams environments, customer happiness means doing it...
Ancient Greek sports competitions usually ended with the crowning of the games’ ultimate athlete: the winner of the pentathlon, the competitor who does all things well. Modern pentathletes don’t...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current product information, visit the BitTitan Help Center.
At BitTitan we are always happy to get feedback from our users and strive to improve our products and offerings to better serve them and solve problems. Because of this we have made changes to the...
This year’s Microsoft Inspire comes just as people are talking about companies coming back: Back to the office. Back to work. Back to business as usual. But many companies are doing more than coming...
Birlasoft is a global digital and enterprise IT company that helps organizations realize the power of digital by enabling transformation solutions that help reimagine business processes for...
Remember when you turned in your flip phone to get your first smart device? Sure, you could still make calls, but suddenly the world was your oyster – you gained access to amazing apps that made...
At BitTitan, customer and partner success is our top priority. That’s why we have the most extensive knowledge base available, including detailed guides, videos, and webinars. We also have a team...
There sure is a lot going on. Technology is changing and so is the way we work. Even BitTitan is changing, growing, and expanding our reach. Yet through it all, we continue to innovate, update, and...
This customer story profiles a major provider of business services, products, and digital workplace technology solutions for small, midsize, and enterprise customers. Headquartered in the United...
“Innovation is what makes us successful and sustainable as a software product company. When we include different cultures and backgrounds, we get a variety of perspectives and ideas that result in...
Microsoft Planner is a task management tool that allows teams to plan, track, view, and assign tasks to users working collaboratively on a project. Since the application is tightly integrated with...
In the past year, BitTitan has supported an increasing number of tenant-to-tenant migrations as companies implement plans to consolidate or segregate work groups. The reasons are varied, but not...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current product information, visit the BitTitan Help Center.
Over the last three years, there has been a sharp uptick in migrations between Microsoft 365 tenants. Otherwise known as tenant-to-tenant or T2T migrations, these scenarios have become more...
Four in five organizations have made the shift to cloud services, and more than half of the users in those organizations are using Microsoft 365. We report on more of those statistics in a companion...
Email and office productivity suite migrations are high-stakes projects that are strategic to the customer organization. We cover some of the reasons at a macro level in two other articles. MSP...
What’s up with GoDaddy? To be honest, we’re not completely sure. What we do know is we’re seeing more companies migrating their email away from GoDaddy, choosing instead to use self-managed or...
Entering 2021, a major focus for the MigrationWiz product team centered around enhancing document and collaboration migration capabilities. From overhauled SharePoint connectors and new licenses to...
Learn more about manual Outlook configurations and BitTitan's DeploymentPro tool in this updated post. We talk a lot about automated deployments of Outlook, and how easy this process is made through...
Employee Spotlight: Parker Hanson Solution Sales Specialist “Every day I talk to so many different people from different companies and locations.” What are the keys to success at BitTitan? Parker...
You probably already know that MigrationWiz is the go-to tool for millions of migrations each year. It’s fast. It’s secure. And it keeps expanding your possibilities for migrating mail, documents,...
By building a core competency around tenant-to-tenant (T2T) migrations, you can add a valuable new service to the offerings of your MSP business. We make the case for that in the other articles in...
BitTitan Singapore has been certified by the Great Place to Work® Institute (GPTW), the global authority on workplace culture, as a great place to work. The certification comes after GPTW assessed...
![[Webinar and Demo] Configuring Outlook with DeploymentPro](https://www.bittitan.com/wp-content/uploads/2021/05/configuring-outlook-02-400x250.png)
Do this before your Microsoft 365 migration: Watch Tanner Strobel, Senior Technical Sales Specialist at BitTitan, as he shows you how to use DeploymentPro to configure Outlook. In this short...
Think back to the first time you visited a Lego store. You’re standing there with an armload of kits strategizing how to fill your pick-a-brick container when a friendly store associate comes over...
The need to move data between cloud environments and, more specifically Microsoft 365 tenants, is an increasingly growing market and one that BitTitan
Charlie Chaplin said, “Simplicity is not a simple thing.” This from an actor who brought memorable characters to life without color film or dialogue. In his time, the limitations of technology must...
The world learned about the Hafnium attacks on Microsoft Exchange servers in March, and it was bad. In April, more vulnerabilities were discovered, as well as additional ways cyber criminals are...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current product information, visit the BitTitan Help Center.
It was Bill Gates who said, “We all need people who will give us feedback. That’s how we improve.” At BitTitan we embrace this kind of openness as one of our four core values – “We love our...
![[On-Demand Webinar] Migrating Securely with MigrationWiz](https://www.bittitan.com/wp-content/uploads/2021/04/migrate-securely-with-migrationwiz-400x250.png)
According to Accenture, 68% (Source: Accenture) of business leaders feel their cybersecurity risks are increasing. This statistic probably comes as no surprise to IT professionals and cybersecurity...
![[On-Demand Webinar] BitTitan PowerShell SDK](https://www.bittitan.com/wp-content/uploads/2021/04/powershell-blog-840x560-1-400x250.png)
Here’s something you can do in 12 minutes that will pay dividends in all your migration projects. A little time today will give you insights into time-saving tools that add efficiency and...
Employee Spotlight: Jaym Gates Manager of Technical Documentation “At BitTitan, I’m able to be an advocate for our customers.” When customers talk BitTitan, it’s not just about the industry-leading...
Today, I’m thrilled to share some exciting news: BitTitan has entered into an agreement to acquire Perspectium, the global innovator in data synchronization and workflow as a service. The deal is...
Remarkably, the word “free” is still considered one of the most powerful words in the English language. Who doesn’t want free stuff? So even though the phrase “There’s no such thing as a free lunch”...
Microsoft Most Valuable Professionals, or MVPs, are technology experts who passionately share their knowledge with the community. Vesa Nopanen, a BitTitan Partner at Sulava in Finland, has been a...
Some companies have a bit of a Scrooge McDuck perspective about data security. Like the excessively-wealthy fictional duck who enjoys literally swimming in his wealth, companies sometimes have a...
“It’s better to have a partner for migrations than simply a tool.” That’s how Jose Pedro Marques Freire, Cloud Services Manager of Bizdirect, sums up the relationship with BitTitan. Bizdirect is a...
Mergers and acquisitions (M&A) are predicted to make a comeback in 2021 across Europe, the Middle East, and Africa (EMEA) with the potential for a record breaking second half of the year. The...
A well-matched merger or acquisition can be just what your company needs to expand your customer base, add new markets, or drive value through scale and efficiencies. The benefits of a merger or...
Anyone who has moved a household knows that without preparation and planning it can be a pretty chaotic experience. And no two moves are alike. There are different things to consider when moving...
Based in Austria, Solvion is an information management consultancy guiding clients worldwide as they build out their digital workplaces. With solutions designed around Microsoft 365, they emphasize...
The Ever-Expanding Teams Experience Microsoft announces an abundance of features at Ignite Perhaps you’ve heard of the famous Winchester Mystery House in San Jose, California. If you visit, you’ll...
Sahana Tambi Senior Software Developer and Team Leader “At BitTitan, every member of the team is able to have a huge impact.” That’s how Sahana Tambi, Senior Software Developer, describes what it’s...
2021 has already seen loads of new features arrive to MigrationWiz over the past three months. In this roundup, we look at some of the top releases this year and give a glimpse ahead into the...
With Hybrid Exchange Management features live in MigrationWiz, partners and internal IT teams are already seeing time and resource savings through the solution. Just how much savings, though? When...
A fundamental rule of business is that it costs more to acquire a new customer than to retain an existing one. As a technology service provider, a loyal customer base is golden in many ways: These...
Avaelgo is a full-service technology solution and managed services provider based in Romania. A 2018 Microsoft Partner of the Year winner, the company has multiple Gold and Silver competency...
In February 2021, Gartner released an update to its Market Guide for Cloud Office Migration Tools – a comprehensive look at the top products helping organizations move between Microsoft 365, Google...
Security analysts are calling it a wake-up call – the news from Microsoft on March 2 couldn't be more alarming: Attacks targeting unpatched Exchange systems by multiple malicious actors… …using...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current product information, visit the BitTitan Help Center.
Meet the Partner: ProActive ProActive is a Danish IT consulting and managed services company specializing in the provision of digital transformation and business applications on Microsoft technology...
BV TECH is an Italian group focused on innovation and technology in engineering, computer services, and telecommunications. They help customers design, implement, and manage advanced technological...
By any measure, 2020 was a difficult year for businesses around the globe. Despite these challenges, managed service providers proved their value to customers by helping them continue migrating to...
BitTitan is thrilled to announce that CRN®, a brand of The Channel Company, has named our own Pam Cory, vice president of global marketing, and Lon Clark, director of global channel sales, to...
It’s expected to be another strong year for the cloud as businesses continue to adapt to the lasting effects of the previous year on the business environment. In a recent Microsoft blog post from...
Moving documents from one platform to another should never slow you down. Now that MigrationWiz supports migrations from Google Shared Drives to SharePoint Online, you can migrate to Microsoft 365...
Whether it’s a recommendation around your next book, a new dentist, or a piece of software, we look to our peers for guidance. We trust our friends and coworkers to provide honest feedback about...
Over the past several months, in response to the global pandemic, we’ve all been told to stay put – don’t go anywhere. Despite that, all across the globe companies are moving. They’re moving to...
At BitTitan we’re looking forward to helping you streamline even more migrations in 2021. That’s why we want to keep you up to date on our latest product updates for Microsoft migration support....
Great news for all our mail migration customers: MigrationWiz now supports more recoverable item types for Exchange Server to Microsoft 365 and tenant-to-tenant projects. Previously, MigrationWiz...
One of the most powerful capabilities for enterprise migrations performed with MigrationWiz is the BitTitan SDK. When user numbers rise well into the thousands, even minor configurations or manual...
As the prevalence of Microsoft Teams migrations continues to grow as part of a broader tenant-to-tenant project, we’re expanding the feature capabilities of MigrationWiz to support different...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current product information, visit the BitTitan Help Center.
DeploymentPro is our popular Outlook configuration tool to remotely reconfigure Outlook email profiles after a mailbox migration to Microsoft 365. Included in the User Migration Bundle,...
Great news! Partners using MigrationWiz to migrate SharePoint Online data between tenants now have a faster, higher fidelity experience and a dedicated license option for these projects. For years,...
UniQ Consulting & Services is a Malaysia-based managed service provider focused on enhancing client productivity and security around the Microsoft 365 Modern Workplace. Founded in 2018, their...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
Migrations in a Hybrid Exchange deployment are a common strategy when moving to Exchange Online. In Migrating to Exchange Online: Why Go Hybrid, we discuss some of the key drivers for this scenario....
Winter break is hardly a holiday for university IT departments. The weeks when students and faculty are away from campus are prime time for system upgrades. And now, with so much focus on supporting...
One of the biggest advantages to working with BitTitan is leveraging PowerShell scripting for project management. While MigrationWiz has numerous capabilities built directly into the tool itself,...
Meet Wunderman Thompson Wunderman Thompson is a global creative, data, and technology agency with over 20,000 employees in 90 markets around the world. Formed through the merger of J. Walter...
From now until the end of the year, MigrationWiz licenses for Microsoft Teams tenant-to-tenant migrations are only $40 per team – that’s a savings of more than 45%. Think of the possibilities! Here...
Meet Albert Goodman Albert Goodman is a full-service accounting, tax, financial planning, and business advisory firm. With more than 300 employees and a 150-year history of helping clients cut...
The release of Hybrid Exchange Management features to MigrationWiz this fall has already helped many customers in their transition from on-prem Exchange to Microsoft 365. We're not looking to...
Just like many events this year, Ignite 2020 went virtual! We know you may have grown tired of attending online and opted for the on-demand sessions to watch at your own pace (and hey,...
Are you new to MigrationWiz or about to start your first migration project? We've all been there. In this new on-demand webinar, we go back to the basics with a BitTitan technical expert. Learn...
Techworks Consulting is a managed service provider working to provide organizations with the tools to optimize their business through technology. Founded in 2002, the New York-based company services...
In a challenging year when managed service providers were needed more than ever before, BitTitan put its partners first and worked with them to help companies leverage the cloud to enable remote...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
Since introducing capabilities to migrate Microsoft Teams in July 2019, we’ve been hard at work to expand features in MigrationWiz® for this scenario. We've completed over 4,000 Teams projects since...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
Unisys Digital Workplace Services provides comprehensive Microsoft 365® Planning, Migration and Managed Services to simplify and accelerate the transition to Microsoft 365, while reducing risk and...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
IT teams deserve serious kudos for standing up work-from-home environments at a moment’s notice to help slow the spread of COVID-19. They should be congratulated for their adaptability. While only...
Hybrid Exchange migrations are one of the most common strategies for larger organizations to adopt Microsoft 365. With new capabilities now live in MigrationWiz, BitTitan customers can now manage...
For many years, prognosticators have predicted a future where large segments of the workforce work remotely, reducing office and other overhead costs while giving workers flexibility that improves...
Moving key applications, file stores and office productivity suites to the cloud is fundamental to enabling remote work. In the past, businesses made these shifts as part of digital transformation...
Office suites are the mainstays of modern knowledge workers, and bringing them online paves the way for the collaboration that makes remote work possible among distributed teams. In response to the...
Throughout the past decade, digital transformation was one of the hottest topics in the enterprise C-suite. Initially, it was a reaction to the disruptive force of digital native startups that were...
Why Use Microsoft Teams? Collaboration and teamwork are how business gets done. More and more businesses have dispersed teams. They’re spread across multiple offices and satellites, and extend to...
Planning a Microsoft Teams migration? Migrating a Microsoft Teams instance to a new tenant provides a timely opportunity to do some clean up, get a fresh re-start and make Teams better-organized and...
There’s no doubt about it: adoption of Microsoft Teams has been nothing sort of meteoric. The world was stunned in March 2020 when Microsoft claimed more than half a million organizations were using...
Microsoft Teams introduces a new way to collaborate within your organization, but every organization is different. That’s why it’s best to roll out Microsoft Teams gradually and get a feel for what...
The purpose of this article is to provide you with the information you need to code with the BitTitan PowerShell module. We’re not going to teach you how to write a PowerShell script, code error...
Miss our announcement about Hybrid Exchange Management in MigrationWiz? BitTitan recently added new capabilities to our renowned migration platform to support hybrid scenarios between On-Premises...
Fully-Remote Migrations when Speed is of Essence As work-from-home orders were implemented back in the spring as a response to the global pandemic, some of our colleagues feared cloud migration...
A year ago, the BitTitan team made our debut at Google Cloud Next ’19 with MigrationWiz for G Suite. As we reported at the time, we used the event to get to know Google Cloud Service Partners in...
Netpremacy is a trusted Google Cloud Premier Partner based in the UK. They have been in business for more than 18 years, serving over 3000+ global clients with consulting for complex digital...
Mark Kirstein, BitTitan’s VP of Product, recently sat down with Osterman Research to talk migrations. With hundreds of companies using MigrationWiz, BitTitan’s SaaS-based tool, Mark has a unique...
At BitTitan® we’re always looking for ways to improve the speed and efficiency of cloud migrations while ensuring customer data is secure from vulnerabilities and threats. And we’ve done it again....
Cloud technology has been embraced by businesses across all sectors and industries, and it’s growing rapidly. It’s no surprise that data migration is top of mind for IT professionals. The goal:...
Quorum is a highly advanced professional and managed services provider that uses targeted IT solutions to suit the demands of the modern business environment.
This feature spotlight provides an in-depth look at new capabilities in MigrationWiz® that support migrations in a Hybrid Exchange environment. Read on to learn about the difficulties of current...
With new capabilities now available in MigrationWiz, we offer a single console for hybrid consultants and internal IT teams to manage and monitor their hybrid migration projects. In this demo,...
BitTitan®, the developer of MigrationWiz® and a global leader in managed services automation, today unveiled new Hybrid Exchange Management capabilities in MigrationWiz to simplify migrations...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
With business models transforming, MSPs must adapt to stay viable. That's why they’re placing strategic bets on outsourced services, security, and software more than ever before. According to...
Champion Solutions Group and their cloud business unit, MessageOps, is a longstanding cloud and managed service provider headquartered in Boca Raton, Florida. Over the last ten years, the company...
Meet Minnesota State Minnesota State is a system of thirty colleges and seven universities spread across fifty-four campuses in the state. The third-largest educational system of its kind in the...
Some job titles can be frustratingly obscure. But Choice Crosby, BitTitan’s 1st Customer Success Manager, has all the clarity he needs right on his business card: Customer success is what it’s all...
As workforces around the world transitioned to a partial or completely remote model, new challenges have emerged for IT. BitTitan has been no exception - you can read more about our approach and...
As we described in our earlier post, “Migrating to Exchange Online: Why Go Hybrid?”, many organizations have adopted a hybrid approach when making the decision to move towards Microsoft 365. Once a...
The migration path from on-premises Exchange servers to Exchange Online is a well-traveled and well-documented journey. As one of the first workloads to move to the cloud, email was a litmus test...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
Over the years, first-party migration solutions have emerged from Microsoft and Google to assist with the transition to Office 365 and G Suite. For some projects or partners, these solutions may...
SHI International is a global solutions provider serving more than 15,000 corporate, enterprise, government, and academic organizations with hardware, software, and IT solutions. Launched in 1986,...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
Everyone is talking about the new normal. It’s a world where online is a lifeline and IT is keeping business flowing even though office buildings are empty. We’re all having to discover new ways to...
In a recent interview, Dicker Data's Tony Lam sat down with Nathan Frank from Dynamic Business Technologies to discuss the benefits of BitTitan and the impact on their migration business. Read the...
BitTitan, the global leader in managed services automation and developer of MigrationWiz, today announced it has bolstered its sales team by hiring Kevin Serpanchy as sales director of the North and...
Skype to Microsoft Teams Transition: Getting Ready Skype for Business Online will be retired on July 31, 2021. After that date, it will no longer be accessible and new users will be onboarded...
BitTitan is proud to announce that our company has been recognized by Seattle Business magazine in its prestigious 2020 list of “Best Companies to Work For” in Washington state. The annual list,...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
IT has always been the backbone of business operations. Now the pressure is on to enable remote workforces while maintaining business continuity. We’re here to help. We've seen a surge of customers...
This article will be updated periodically to reflect changing market conditions or policies as communicated by Microsoft. Last updated: January 2021. The COVID-19 pandemic has forced countless...
The COVID-19 pandemic has forced countless businesses to pivot from routine operations and implement a remote work plan for their workforce. For some organizations, this transition has been somewhat...
BitTitan® is excited to announce the release of new Customer Success offerings aimed to enhance our customers’ experience with MigrationWiz®. BitTitan is known for its globally adopted cloud...
2020 was already shaping up to be the year of the cloud collaboration platform – a new wave of software designed to connect people with information and displace the traditional methods of email and...
The tools for communication and collaboration, and how they’re deployed, are ever evolving, so we can’t stand still when it comes to MigrationWiz. To ensure sure our product and support resources...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
With the pandemic redefining the way we live and work, LTI sees itself as a strong partner and enabler for remote and anyplace working. The mandate to incorporate New Ways of Working has been a key...
Since we added Microsoft Teams migration capability to MigrationWiz® in July 2019, we’ve seen more than 4,000 Teams projects to completion. It was inevitable that we would learn a thing or two...
Welcome to the February edition of “What We’re Reading,” where we break down top public cloud and channel stories that could impact our global partner base. Let us know what trends you’re keeping...
The BitTitan team is hitting the road in 2020, attending several Microsoft Ignite roadshow events to connect with our global customer base. Stay tuned for updates from stops including Copenhagen,...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
Mergers and acquisitions are common catalysts for migration projects but present unique challenges for internal IT teams and service providers. In a recent addition to our BitTitan webinar series,...
Meet the UK’s Leading Breast Cancer Charity In April 2019, Breast Cancer Care and Breast Cancer Now took the bold step forwards becoming one charity. Now known as Breast Cancer Now, the charity is...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
Migrating an organization’s email and/or archives to a new platform can be a challenging task without the right approach and the right tools. Careful planning and execution is required to ensure...
The 2019 European SharePoint, Office 365, & Azure Conference (ESPC) 2019 in Prague opened with a spectacular fire-dance performance. Then, Jeff Teper, Microsoft CVP of Office 365, took the stage...
Earlier this year, Google™ launched their Cloud Partner Advantage program with the intent of recruiting new partners to move customers into the Google cloud ecosystem. With this partner recruitment...
Product Release Notes contain information about new features, improvements, and bug fixes for BitTitan solutions and services. For the most current information, visit the Product...
BitTitan Customer Stories is a new series on Bits & Bytes highlighting successful migration projects delivered by BitTitan partners around the world. To view more case studies like these, visit...
Meet the Channel Partners Coolhead Tech is a Google Cloud Partner based in Austin, TX, specializing in applications and services specific to G Suite, Chrome, and Google Cloud Platform. Since 2008,...
Ready to migrate Microsoft Teams? “Smart Strategies for Teams Migrations” is now available in our on-demand webinar library. In this broadcast, we break down the best practices and pre/post...
Microsoft Ignite arrives in Orlando November 4-8th, bringing BitTitan together with technology leaders and practitioners from around the world for four days of visionary discussions and hands-on...
BitTitan, the developer of MigrationWiz and global leader in managed services automation, today announced it is enhancing its longstanding relationship with Ingram Micro, the world’s largest...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
BitTitan now supports Modern Authentication for Office 365 endpoints used for Mailbox migrations. Modern Authentication provides a more secure authentication mechanism for registered applications to...
BitTitan Customer Stories is a new series on Bits & Bytes highlighting successful migration projects delivered by BitTitan partners around the world. To view more case studies like these, visit...
Purchasing BitTitan licenses through a distributor or redeeming a coupon code? In a new video tutorial, we walk through the steps for adding and/or redeeming licenses in MigrationWiz. We also cover...
A major benefit of BitTitan's User Migration Bundle is access to DeploymentPro, our automatic Outlook configuration tool. This solution helps teams save time and effort post-migration while...
We have all been there: you work with a potential client over a few weeks through a series of meetings, telephone calls, online questionnaires, maybe a rough order of magnitude which becomes a...
With Microsoft Teams quickly gaining adoption in the Office 365 suite, tenant-to-tenant migration projects now include a new workload. Not all organizations have made the leap to Teams - but those...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
Over the past seven years I have been lucky enough to work for, and with, many great Microsoft partners and clients of all shapes and sizes who have been on the Cloud transformation journey to...
Editor's update: Microsoft announced they are extending end of support for Exchange 2010 to October 13, 2020 due to "an extensive number of Exchange customers" on this instance. Learn more below...
BitTitan, the developer of MigrationWiz and a global leader in managed services automation, today announced it has been selected as a cloud supplier to the U.K.’s G-Cloud 11 framework. The G-Cloud...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
One of the best strategies to ensure a successful migration is effective planning during the pre-migration phase. Recently, BitTitan introduced new capabilities to support the migration of Teams...
Microsoft’s annual global partner conference wrapped up last week in Las Vegas. As in previous years, Inspire featured major announcements from the Redmond giant and its vast network of partners,...
In the video below, BitTitan experts outline the flow for configuring and launching a tenant-to-tenant migration that includes Microsoft Teams. This video includes a look at our built-in,...
BitTitan, the developer of MigrationWiz and a global leader in managed services automation, today announced the introduction of new capabilities to its popular cloud office migration solution to...
Like it or not, Microsoft Teams is here to stay. The rise of workstream collaboration platforms - namely Teams and chief rival Slack - have seen tremendous growth over the last 18 months. In...
Updated: July 2021. This feature spotlight provides an in-depth look at the process of migrating a Microsoft Teams instance to a new Microsoft 365 tenant with MigrationWiz. Learn more about the...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
Whether you’re migrating to OneDrive, SharePoint, or simply upgrading on-prem instances, MigrationWiz is here to help. Configure and launch document migration projects in minutes from the same...
Office 365 Tenant Migrations: Best Practices is a three-part series on Bits & Bytes featuring expert advice from Nero Blanco, an IT service provider in the UK specialising in end-to-end...
Office 365 Tenant Migrations: Best Practices is a three-part series on Bits & Bytes featuring expert advice from Nero Blanco, an IT service provider in the UK specialising in end-to-end...
Office 365 Tenant Migrations: Best Practices is a three-part series on Bits & Bytes featuring expert advice from Nero Blanco, an IT service provider in the UK specialising in end-to-end...
One of our most common document scoping questions deals with file conversion: that is, if I'm moving from Google Drive to OneDrive or vice versa, what format will my documents assume on the...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
Have you noticed a new look in the BitTitan Help Center? The BitTitan Customer Success team has been hard at work improving the appearance and navigation of our extensive library of migration...
Meet the Partner: Orange Networks Orange Networks GmbH is a 100% independent, industry-neutral strategic and technical IT consulting and service company with several locations in Germany. Orange...
During large migrations with multiple project owners, it’s important all agents have visibility into the actions of their teammates. Last year, BitTitan introduced Project Sharing features...
Migrations to a cloud office suite are a key part of a broader digital transformation plan. They can also be a great source for project-based revenue with better-than-average margins - but only if...
Most people know BitTitan for
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
Ready to migrate Microsoft Teams? "Smart Strategies for Teams Migrations" is now available in our on-demand webinar library. In this broadcast, we break down the best practices and pre/post...
As the Office 365 user base continues to grow, so will the need to migrate people and data between different tenants. It’s a trend we’ve seen emerge over the last 18 months and one we expect to...
With migrations between Office 365 tenants gaining popularity, BitTitan recently introduced new coexistence features for MigrationWiz to support large-scale migrations and flexible project timelines
BitTitan Customer Stories is a new series on Bits & Bytes highlighting successful migration projects delivered by BitTitan partners around the world. To view more case studies like these, visit...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
Initially launched in 2006, Google's package of cloud office applications known as G Suite has quickly risen as one of the few viable alternatives to Microsoft's Office 365. Despite its underdog...
With email serving a central role in business communications, migrating users to a new platform can be a tricky proposition. Once an organization makes the decision to move to the cloud – or accepts...
Next stop, London! Microsoft Ignite - The Tour makes its way to the UK this week, February 26 and 27, at the ExCel London conference center in East London. Part of a roadshow series extending from...
It’s all too easy to misinterpret what is meant by “End of Extended Support” for Microsoft products, sometimes with disastrous results. A failure to migrate away from any platform that will be...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
This article originally appeared in Channel Partners. It’s valuable to think about what 2019 is likely to bring as we take stock of the major events of 2018. While it’s impossible to know for...
Recently, a group of companies that support MSPs — including BitTitan — teamed up with Osterman Research. The objective was to learn about the needs of organizations that had already migrated or had...
In today’s competitive business environment, companies need to ensure that their new hires have a smooth onboarding experience. Part of that is to have all their accounts, access roles, and other...
The need to move data between cloud environments and, more specifically Office 365 tenants, is an increasingly growing market and one that BitTitan wants to help automate. We frequently see this...
In November of 2018, Microsoft announced the beginning of the 24-month countdown until extended support for SharePoint 2010 will be discontinued. This means the end of security updates — a big...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
Migration experts know the work doesn't stop after the final delta pass. While it's great to have a seamless cutover and find all the data in place on the Destination, there can be a significant...
Technologists across Africa have reason to celebrate this New Year. As Microsoft’s target date for the availability of Azure data centers in Cape Town and Johannesburg approaches, big changes are...
Raise your hand if the office crowd thins out as the New Year approaches. A normally unproductive block for most organizations outside of retail, the end of December is a wonderful time for one...
One way MigrationWiz differentiates itself from third-party alternatives or manual methods is its robust set of Advanced Options, enabling IT professionals to fine-tune elements of their migration...
When Microsoft first introduced their Business Productivity Online Suite (BPOS) in April 2009, partners were alarmed. They feared these new online versions of Microsoft Office would cannibalize...
Every migration presents its own challenges. Through Advanced Options in MigrationWiz, we provide a robust set of customization features that allow you to modify and control many aspects of your...
Migration projects are inherently complex. Your migration solution should be the opposite. MigrationWiz, the industry’s leading cloud migration solution, just got even easier to use with the...
You've heard it over and over: Monthly Recurring Revenue (MRR) is the ultimate goal. The holy grail. The most important business model holding the attention of everyone in the channel. The truth...
Promises of security, collaboration, and a lower price point have continued to guide customers away from Microsoft's established productivity suite, particularly in the SMB sector, and towards...
Now On-Demand: OneDrive Migration Checklist Guess what? OneDrive is now the most commonly used cloud storage service in the workplace, ahead of other solutions like Google Drive, Box, and...
Let’s face it: moving isn’t fun. Relocating to a new home or city might be an exciting prospect, but the thought of physically transporting all of your possessions from one location to another is...
This is the ninth installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the service provider curve and accelerate the evolution of your...
Your customer has options when it comes to productivity suites and cloud providers. Your migration solution should be able to support them all. MigrationWiz offers the industry's most extensive...
Over ten years ago when the cloud was still in its infancy, I made the prediction that it would become increasingly difficult to manage.
This is the eighth installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve and accelerate the evolution of your customers’...
This is the seventh installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve and accelerate the evolution of your customers’...
This post has good news and bad news. Let’s get the bad out of the way first. Microsoft is raising the commercial price of its perpetually-licensed Office 2019 suite. A 10 percent increase, to be...
You asked for it. We built it. MigrationWiz®, the industry's leading cloud-based migration solution, now allows multiple team members to collaborate on individual migration projects through...
This is the sixth installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve and accelerate the evolution of your customers’...
This is the fifth installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve and accelerate the evolution of your customers’...
This is the fourth installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve and accelerate the evolution of your customers’...
“Digital transformation” is arguably one of the most buzzed about buzz phrases in technology – in existence, perhaps. But, what does it really mean? According to global analyst firm IDC, “Digital...
This is the third installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve and accelerate the evolution of your customers’...
Every self-appointed expert sings the praises of Monthly Recurring Revenue (MRR). There’s no doubt it’s great to sell once and get paid every month for years. But what IT channel partner doesn’t...
This is the second installment in a new series on the BitTitan blog, “The Complete MSP,” built to help IT professionals stay ahead of the Azure curve and accelerate the evolution of your customers’...
There are a few reasons
Want to learn more about new features for MigrationWiz or MSPComplete demoed at Inspire? Stay tuned for coming product updates from BitTitan next month! And just like that, another Microsoft Inspire...
A big reason migration projects fail is because users fail to adopt. Yet very few companies focus their efforts on adoption, and neither do many of your competitors. You know how to migrate tech and...
The cloud technology landscape has changed drastically since BitTitan introduced MigrationWiz in 2009. What hasn’t changed is our commitment to helping our customers around the world build...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
This is the first installment of a new series on the BitTitan blog, "The Complete MSP," built to help IT professionals stay ahead of the Azure curve and accelerate the evolution of your customers’...
With cloud adoption on the rise, Gartner estimates more than 85 percent of businesses will have deployed Microsoft Office 365 by 2020. And not all these folks are coming from on-prem or hosted...
More prestigious than the Oscars. More exclusive than the Tonys. And the envy of Emmy winners around the world. It’s time once again for the most highly anticipated award program of the year: The...
There are a few things you can count on every July: Independence Day, high temperatures, and the largest partner event of the year: Microsoft Inspire! 2018’s event will be hosted in Las Vegas at the...
Got plans next week? The BitTitan team will be beating the heat in Austin for Datto’s annual user conference, DattoCon! Over 1,500 MSPs will be in attendance for technical sessions, business best...
Product Release Notes contain information about updates, upgrades and new features for BitTitan solutions and services. For the most current information, visit the Product Announcements section in...
As the organization’s Learning & Development Partner, I have the challenging yet rewarding opportunity to spearhead our largest employee development initiative to date: The BitTitan Academy....
Humans love storytelling, be it through a play, a novel, or a well-delivered joke. Even in this age where touchscreens and other technologies dominate our attention spans, few things are able to...
Heading into 2018, we knew M&A activity in the managed service provider space was going to continue gaining speed. But this market consolidation is incredible. Noticing an uptick in acquisition...
Whether it involves your customer’s data during a migration or our own internal database, we take an intentional approach to privacy and security. This includes steps like providing HIPAA-compliant...
If you are a managed service provider in the UK or Europe, there's now another option to tap BitTitan for your next project. BitTitan has partnered with Zedsphere, the cloud services provider for...
Channel Partners and Channel Futures, two of the leading channel and service provider publications in the industry, have selected BitTitan CEO Geeman Yip as a 2018 Channel Innovator. Geeman joins an...
This article originally posted on The Enterprisers Project. Businesses with European customers have a new line item in their budgets for 2018: The General Data Protection Regulation (GDPR). Passed...
This article originally posted on Channel Futures. Automation is the name of the game in today's IT world. If you're an MSP and are missing out on opportunities to automate, you're undercutting your...
Mergers, acquisitions, divestitures, oh my! According to Business Insider, 57 percent of tech executives said they intend to pursue acquisitions in the next twelve months. Gartner estimates more...
Even with appropriate pre-migration planning, mapping, and testing, it’s more than likely you will encounter some type of error during your project. These can range from minor hiccups around...
Did you know that BitTitan offers PowerShell support for MigrationWiz? Speed up migration execution and experience easier migration project management in MigrationWiz. Unfamiliar with PowerShell?...
Here at BitTitan, we subscribe to the idea that happy employees lead to happy customers. As an organization, we have a vision to foster an environment of engaged, empowered employees that results in...
BitTitan started 11 years ago in a Kirkland garage belonging to Geeman Yip. While our solutions serve customers in over 150 countries, the Eastside has always been home. Today, BitTitan is proud to...
Amidst the wave of change from digital transformation initiatives, business leaders across industries remain focused on ways to improve their bottom line. For the majority of organizations, this...
During a migration project, manually configuring Outlook clients to point to Office 365 can be a painstaking, tedious process. DeploymentPro is a tool BitTitan created that enables you to automate...
BitTitan is pleased to announce the release of a new, self-paced training course for MigrationWiz, the industry-leading SaaS solution. In Migrating from On-Premises Exchange (2007+) to Office...
Migrating from Office 365 to Office 365—especially when you want to keep the domain name—can be seen as a daunting task. When you use the right strategy and use a tool with functionality designed to...
Since Office 365’s market debut in 2011, moving from Exchange to the cloud productivity suite is one of the most frequent migrations performed each year. Despite its popularity, each migration...
While automation isn’t the newest form of technology in the press today, it is arguably primed to have the greatest impact on how people and businesses operate in the next decade. From...
You already know that the Knowledge Base in the BitTitan Help Center is a valuable resource, offering more than 1,000 detailed articles on our products. But you might not know that our Customer...
Pricing your services based on your costs creates a peril; any bargaining eats your margin. Yes, you may charge a fixed fee or tiered-level prices for low-risk services or discrete products. But...
As businesses continue to contend with digital disruption, IT is facing an upheaval as it evolves from a support to a leadership role. As an IT professional, your job now has an impact on customer...
Last week, vendors shared with Channelnomics predictions for the key areas of technology they think will rock the channel landscape in 2018, from storage and automation to the Internet of Things and...
With the General Data Protection Regulation set to take effect in just over six months, businesses in the EU or handling European customer data need to be ready to adhere to stricter data protection...
Technology is the name of the game. Channel partners pride themselves on being able to serve as trusted advisors on the greatest and latest technology trends hitting the market. So just what can...
For the second year in a row, MSPComplete® has been honored by CRN in their annual Tech Innovator Awards program. This year, BitTitan® topped the “MSP Software” category, joining 31 other category...
Today is no ordinary Monday for BitTitan. It’s the first day of Elevate ’17, our inaugural user conference in Denver, Colorado.
We’re thrilled to host our first annual user conference in Denver, which we chose for its amazing features and hidden gems. Whether you’re arriving early or plan to explore the city after Elevate,...
Update: No longer a sneak peek, these new features are live! At Elevate, we showcased the new automation capabilities for IT service delivery with the MSPComplete platform. Learn more about how it...
Update: The BitTitan Elevate conference was a great success! Want to be the first to learn about Elevate '18 as information is available? Sign up here.
We don't think many would disagree that automation is important; we’ve seen what it can do in manufacturing and other industries. Yet, automation is often a double-edged sword: As processes become...
First of all, we'd like to congratulate Kelsey Epps, our very accomplished resident Office 365 expert, for his continued recognition and recent renewal as a Microsoft MVP! We got personal with...
A disheartening upward trend Nearly every day you read about a new malicious attack on computer networks of vital businesses around the world, and the attacks are not slowing down. According to...
This three-part series explores the evolution of New Signature, based on a set of interviews with Chris Hertz, founder and former president. One idea, one value Chris Hertz gets excited when he...
This month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help partners succeed with the Microsoft CSP program and become Modern MSPs.
This month, we’re focusing on Cloud Profitability. BitTitan partnered with Sam Restifo, Microsoft MSP Business Development Lead for theAPAC region, for our Cloud Profitability Webinar.
What's an automated Runbook, and why do you need it to get organized? The short answer: it's how we bring your documentation and intellectual property to life in MSPComplete.
Learn how the award-winning Microsoft Partner Attunix uses MSPComplete to help them along their journey from a project-based systems integrator into a Modern MSP.
Update: Elevate '17 was a great success! Want to be the first to hear about Elevate '18? Sign up here. On October 16, BitTitan partners will gather in Denver, Colorado for Elevate, the first-ever...
In this Daring Demo video, Darrell "Jekyll" Webster and Jethro "Brainiac" Seghers explain how the Device Management Agent (DMA) allows you to monitor and assess your customer's computers and...
On April 4, we made history with an exciting announcement about the all-new MSPComplete platform. In our 10-year journey, we’ve introduced a lot of tools to help make you, our partner, more...
Recurring revenue starts with delivering recurring value. Ongoing managed services are an opportunity to better align your offerings to customer needs and to examine your delivery process. When MSPs...
What is CXM? If you ask 10 different people "What is CXM?" you will probably get 10 different answers. Some may talk about how easy a product is to use. Or how easy it is to navigate a website and...
With the advent of the hybrid cloud, enterprise customers saw a valuable opportunity to integrate their on-premises data center with cheaper, Agile implementations which were easily scalable in the...
The Modern MSP Revolution is here Before you grab your pitchfork, think about this for a moment: Once you've staked your claim in the cloud and the dust has settled, what does it look like to be a...
Have you ever watched the TV show “Restaurant Impossible” with chef Robert Irvine? I’m addicted to it. Robert is a world-famous chef and restaurateur. The show goes like this: He helps restaurants...
Starting soon, right here on ModernMSP, we'll be doing a bi-weekly series called The Evolution Of IT Services Providers. The series traces the evolution of the ITSP from the mid-1990s to the...
It's the 1990s. Enter the World Wide Web and email. MS Windows is on all IBM PCs. And GPS is fully operational. The iMac happens. It's also the decade of the Value-added Reseller (VAR). In the...
Stop missing family dinners. Find your guitar pick. Play pretend with your kids. Plan your next trip home.
It’s the hard truth that most value-added resellers (VARs) and Solution Providers (SPs) fail to acknowledge and then ultimately take too long to address. Once you commit to creating or growing a...
2017 is the year of marketing. The year when technology, customer experience, personalization and cooperation come of age. For we marketers it’s an exciting time. A time of positive and explosive...
I am very fortunate to have worked with many SaaS organizations, either for a three-month consulting period, or a full six months to a year service to help them in bootstrapping their sales and...
Your sales plan won't work in a recurring revenue world for two reasons. You’ve taken your transactional-based sales plan and perhaps altered it slightly. No matter how good the mechanics of the...
Revenue, profit and cash flow are the ultimate measurements that validate how you are truly doing as a business. In this brief, I want to explore some supporting metrics that are not part of an...
The reality is that more network activity is moving to the WAN and Internet. And visibility and control of network traffic is becoming more critical. You’ve no doubt had the call from your end user...
Reselling licenses does not yield a high-value business. Let's say you've been reselling XaaS apps licenses at $50 per user per year with a 20% reseller commission. As a license-only...
Most Microsoft Partners that focus on small and medium-sized businesses (SMBs) are themselves SMBs. No SMB, whether customer or partner, can afford to pay for skilled people who mostly sit on the...
The Cloud War?! It’s not quite as dramatic as Yoda ominously announcing the start of the Clone Wars. It's legacy vendors and distributors (who rely on channel partners for a huge amount of their...
In our first post, I talked about what CX (customer experience) can mean to different people, working on a CX strategy for your business and finally, what building a superior customer experience...
The right sales plan plays a vital role in achieving sustainable and growing revenue for any business. As an organization transitions to a recurring revenue approach, the right sales compensation...
What obstacles do value-added resellers, IT solution providers and managed service providers face? The old profit pools are shrinking, and if you’re a leading channel company you are under pressure...
If your customers are happy, it doesn’t matter whether you use the term customer satisfaction or customer loyalty to explain how they feel about your company, right? Not necessarily. These terms are...
At BitTitan, if you ask one of our developers how long it will take to fix something, a popular answer is “two hours or six days.” It’s harder to convey in text than through voice, but rest assured...
It is traumatic to lose what once was, a loved one, a cherished pet or that great pair of blue jeans. It’s an undesired change in our lives. Many VARs, IT Solution Providers (ITSPs) and Managed...
Don't leave money on the table. Many BitTitan Partners have increased their profit margins by upselling OneDrive to their Office 365 customers. If you migrate email without even offering to...
The increasing demand for cloud services is forcing value-added resellers (VARs) and solution providers to assess their current business models and the services they provide to their clientele. Many...
Does a modern MSP have to think like a SaaS ISV? Modern MSPs are almost never SaaS ISVs! How does/must a SaaS ISV think?
Many of the old profit pools are shrinking, and if you’re a leading channel company you are under immense pressure to sustain your blended gross margin objectives. Over the years, you’ve become very...
There are hundreds of conversations moving around in the industry today about all the things you can do to be a great Modern MSP. The truth is that you can make barrels of money transforming your...
The cloud is not keeping ITSPs from being more profitable. A new ModernMSP article by George Mellor, President and CEO of KloudReadiness, points out that a focus on how external forces are hurting...
There's no substitute for data. A lack of information about an industry, customers, competitors, or even their own organization leaves businesses navigating in the dark - a place none survive for...
Our partners know how much we love celebrating their wins. But in case you despise listicles and shameless self-promotion, we'll cut right to the chase. We're willing to bet you aren't getting the...
Artificial Intelligence (AI) has transformed the way businesses operate, and will continue to do so. This is especially true when it comes to marketing and customer retention practices....
Gartner predicts that by 2020, a corporate "no-cloud" policy will be as rare as a "no-Internet" policy is today. What else is trending up? Competition in the channel—and frustration, too. The...
It’s a twelve 12-month journey to become a solid cloud service provider… With Public Cloud spend accelerating to $216B by 2020, the urgency level is rising for value added resellers (VARs), IT...
Even with today's technology and tools, there are still big problems facing you as an engineer. These problems keep you from reaching your full potential -- no matter how hard you work to deliver...
As an entrepreneur and former head of marketing at a SaaS startup that sold to one of the country’s leading MSPs, I understand the challenges of growing a technology start-up. Lack of time,...
A Prescription for a Good Night’s Sleep Whether you are a channel sales leader or on the leadership team of a VAR, ITSP, or MSP business, the prescriptive approach I’ve outlined below is both...
Earlier this week we talked about the transformation to a recurring revenue model. It’s one of the greatest benefits—and most significant challenges—of becoming a Modern MSP. But recurring revenue...
This shouldn’t surprise you: A recent article by Windows Central said there are more than 60 million people now using Office 365 at work. If you’re an Office 365 reseller, this is great news. It...
Cloud solutions bundles for communication and collaboration are logically the first step for the SMB to enter the cloud. These solutions, when delivered by a modern MSP, can immediately help...
We’ve said it again and again: one-off, project-based revenue won’t sustain profitability in the cloud era. It’s time to walk the walk, but you don’t have to do it alone. We’re here to help. ...
When a client is looking to implement new technology, it can feel like they’re being sold to from all directions. Every company with a service is eager to get their business, including yours. It can...
https://www.youtube.com/watch?v=c-t2zm6FKhg We asked successful MSPs how they go about making the cloud profitable. Here's what they said... "Making the cloud profitable is beyond just mailbox...
I’ve been thinking of writing this blog now for a while, but wondering: “Am I going to ruffle any feathers?” Well, maybe I’m in the feather ruffling mood today. What continues to amaze me is the...
It's that time of year when we reflect back on the past year and look to want we want from the year ahead. While 2016 brought cloud further into enterprise applications, infrastructure and data,...
Automation is on the rise as a way to increase revenue. As an MSP, how do you drive greater automation in your services offerings? If you’re still trying to identify what to automate, ZDNet—with the...
Bundling services is one of the hallmarks of a successful modern MSP. And knowing how to make bundles like a boss can have a directly positive impact on your revenue. We often use the analogy that...
Cloud computing is any technology delivered over the internet that historically has been delivered at the client site. Great – but what does that mean? The cloud has been a buzzword for a few years...
Increase your qualified leads, new customers, partner relationships, and revenue by speaking at industry trade shows and conferences. Participation doesn't have to be expensive.
Seldom is a business worth what we think. It’s the hard truth that most VAR, ITSP, and MSP leaders fail to acknowledge, and ultimately underestimate, the disruption being caused by the increasing...
Wishing everyone a spectacular New Year! Where are IT Services Headed this Year? Do you foresee changes in cloud technology? Impacts of new technology on managed services? Advancements or setbacks...
This is the second installment of our marketing essentials recap for the modern MSP, looking at the final three of six articles by Saher Ghattas from ModernMSP.com. Read our first post here. In our...
As the new year approaches, are you thinking about how to modernize your sales and marketing efforts? Saher Ghattas, a sales and marketing expert for MSPs, recently finished a six-part series for...
This is part six of a six-part series on marketing essentials for IT Services Providers. Feel free to start with part one. When it comes to content, it is crucial to employ useful, informative, and...
Microsoft Azure is a gold mine, and just like mining gold, there are many ways to sell an Azure project. If you’re looking to sell the value of Azure to your customer, here are a few things to...
VAR, IT Solutions Providers and Managed Service Providers On a frigid and foggy Christmas Eve, a shrewd, hard-working, good-spirited businessperson named Vincent Andrew Reseller (his friends used to...
You're probably familiar with the classic Dickens tale, A Christmas Carol, as it surfaces in one form or another every holiday season. There are many great versions inspired by the original, indeed!...
One of the first things you'll likely hear when you introduce yourself to someone as a modern MSP is, "What is...what does that...huh?" It's an understandable response. If the person or potential...
This is part five of a six-part series on marketing essentials for IT Services Providers. Feel free to start with part one. Once you have a strategy and a team in place, you can then decide on a...
We live in a hybrid world. We have hybrid organizations, hybrid gas-electric cars, and who could forget the innovations of hybrid beverages like the Arnold Palmer. But what Technology as a Service...
What does it mean to invest in Azure? In this new ModernMSP video, IT professionals from around the world share how Azure brings value to their business and to their customers. Watch and learn...
Regarding Google's Alexa-powered CoWatch, a smartwatch for Android Wear... More than just the time: Personal secretary, Now upon your wrist. Regarding Groups, Snapchat's new functionality to...
Are you making the transition from on-premises technology to cloud-first solutions? You're probably getting a lot of questions from your customers. Will you go with public or private cloud? What’s...
"The opportunities in Azure are endless. There’s so many different things that Azure can do, and there’s so many partnerships that Microsoft keeps creating, and options that are going to be...
Europe is feeling safer in the cloud with major changes For those in Europe, privacy concerns and little education around how cloud providers manage and protect data have kept many businesses from...
Being a modern MSP means understanding the SMB value you provide. Small and medium-sized businesses, now more than ever, need MSPs to help them navigate through the different services and solutions...
With a growing market share, the Internet of Things (IoT) continues to affect the way we interact, both personally and professionally. Today, people are connecting through more devices and from more...
This is part three of a six-part series on marketing essentials for IT Services Providers. Feel free to start with part one. People have changed the way that they absorb information, research...
"Be different: Bundle Like a Boss" Last week, we looked at MSP Persona #2: Established as a Modern MSP. This week, we're focusing on Hosting and Large Service Providers looking to differentiate...
Have you noticed how dramatically the technology world is changing? It’s now all about working with the right technology partner for today’s technology. Until very recently, we have lived many...
As a modern MSP, you've probably seen or heard the phrase "as a service" more times than you can count. Infrastructure as a Service, platform as a service, software as a service, and countless...
Most technology service professionals say they are comfortable taking two or three weeks of vacation each year. But what does that mean? Do IT professionals pack the office in their suitcase or...
A work-life without automation for your daily processes can feel like a horror movie. The rattling noise of your fingers rapidly clamoring on the keyboard, the migraine brewing in the back of your...
Thanksgiving is officially upon us. ModernMSP staff would like to share a few things we’re thankful for this year. Let’s start with the IoT hackers. Thanks for releasing the internet back to us...
We're not just about migrations anymore. In fact, we haven’t been for some time. We’re all about helping our partners become Modern MSPs with the best tools, information, and support we can give...
This is part three of a six-part series on marketing essentials for IT Services Providers. Feel free to start with part one. When planning the marketing strategy for your organization, it is prudent...
The Chinese government is at it again—this time it’s passing laws and taking names (literally). Recently, in a reactionary and somewhat preemptive move to counter potential threats, the Chinese...
Knowing where to start can be just as difficult as knowing where to go. We’re constantly trying to become better at what we do and how we do it. For an MSP looking for new ways to add value to its...
This is part three of a six-part series on marketing essentials for IT Services Providers. A marketing strategy must constantly evolve and adapt, according to changing market conditions. The...
IT services have fallen victim to a never-ending cycle of evolution. What was once the latest trend is now a thing of the past. Technology catalogs have been recycled and discarded in favor of...
Think of your top five clients. They don't give you headaches. They pay their bills on time. They are easy to work with. They're even willing to provide client testimonials. They are your best...
Integrated cloud services are altering the way businesses consume IT services. This is especially true for enterprises that are opting to build out cloud-as-a-service solutions rather than investing...
Follow my logic here. A close friend of mine, Bob, is a chef/partner at a very successful chain of three fairly high-end restaurants. He has been in the restaurant business his entire career. For...
For Managed Services Providers, the Internet of Things (IoT) represents an incredible opportunity for expansion and increased profitability. According to The VAR Guy, recent studies predict “IoT...
Earlier this week, we gave you a glimpse at how the Twitter verse hilariously reacted to the DDoS hack on October 21st. And while pondering the idea of life without Twitter, Reddit, Netflix, and...
A decade ago, marketing was viewed primarily as a cost center whose chief function was to support other groups inside the enterprise, particularly the IT Department. Yesterday’s marketers played a...
Better data yields better plans, but not always the ones you expect.
What is recurring revenue? Recurring revenue is the portion of a company's revenue that is highly likely to continue in the future. This revenue is predictable, stable, and can be counted on in the...
Major business changes can be a scary. For small/mid-sized businesses (SMBs), deviating from the status quo can be exceptionally worrisome. This Halloween we wanted to help explain away a few of the...
Happy Halloween! Or is it? We share a lot of success stories here. We love to focus on new ideas that help MSPs and bring them to life. But great ideas solve problems and we've heard a lot of scary...
I recently posted that, according to our research, many IT services providers work on the weekends. Well, if you're going to do it, here's our list of the top 10 MSP marketing activities the working...
Yesterday, I had a discussion with the Chief Revenue Officer of a modern managed service provider. The company is focused on cloud migration and hybrid cloud for its clients. Its customer segment is...
Microsoft came to the rescue of companies both big and small last week with the release of its Cloud Services Due Diligence Checklist. While companies have become more aware of the benefits of...
There is a question we all need to ask our Business Deployment Manager, Chief Marketing Officer, or a Director of Sales for our SaaS organization: 'How is the Customer going to buy?' rather than,...
Despite its overwhelming popularity, many Managed Services Providers are finding that cloud computing is still being met with incredible resistance. There is a fear of change that is difficult to...
The cloud has brought about a new era for selling IT services, and it asks a lot of providers. Say it with me: caveat venditor. Okay, I don’t speak Latin either, but it means “let the seller...
The cloud has brought about a new era for selling IT services, and it asks a lot of providers. Say it with me: caveat venditor. Okay, I don’t speak Latin either, but it means "let the seller...
Let’s face it, the VAR life has been a good one. Adding services to hardware and software sales has been a huge money-maker for a long time. So, it’s no surprise that many VARs cringe when people...
We have some good news and some bad news. The bad news is that building success as a Managed Services Provider can be a challenge. But you probably knew that. The good news, though, is that...
Migrating enterprise processes to cloud services is one of the biggest technology trends of the last decade. ModernMSP previously reported “public cloud services are set to blow away original 2014...
Let's talk cloud value. The cloud has emerged, and there isn’t a day that goes by where I don’t hear of the immense value it provides to SMB customers. But we are still living in a hybrid world, so...
We are witnessing something quite amazing: the unstoppable force of cloud subscriptions, meeting the immovable object of commissioned sales. Unfortunately, somebody’s gonna lose. Which way is up?...
Today's guest blogger is Jeff Salanco of Tech Data Cloud. A race track by our office has this thing, a spectacle of sorts…it’s called “School Bus Figure 8 Racing.” Pretty self-explanatory…school...
Information security is a multi-dimensional problem. It goes well beyond user access control to extend into areas of detection, prevention, filtering, and removal. Small and midsized businesses...
If you want to take your business to the next level it is essential to attach managed services to your offerings through automation. Learn how three Microsoft partners did just that and in the...
https://www.youtube.com/watch?v=9rZaugFZKTc&index=9&list=PLpYpTEFW-ThLxksMfC0P6-R5e_R6KinJW Modern managed service providers (MSPs) must help customers scale and automate, where appropriate,...
Most ModernMSPs would probably say that, after customer satisfaction, customer acquisition is their #1 priority. If your business is going to scale efficiently, you need a repeatable sales model and...
There’s one less customer argument about moving to the EU cloud, at least as far as Microsoft is concerned. Microsoft recently built two data centers in Germany, located in Frankfurt and Magdeburg....
At Blue Chip Consulting Group, automating cloud migration is mission-critical to the process of delivering enterprise strategies. With BitTitan MigrationWiz, Blue Chip can move their clients to the...
I keep hearing lately, that the customer is in control of the technology sales conversation today. Former First Lady Nancy Reagan, who recently passed, was well known for her “Just Say No” anti-drug...
We’ve shared a number of features recently extolling the virtues of cloud to the recurring revenue potential of the ModernMSP. But, lest you think we’re giving unfair representation to the benefits...
Thriving in the cloud is a game of strategy. Like many MSPs, you might find cloud migration, implementation, and management still a bit of a mystery. It results in what David Taber of...
Amazon is making headlines this morning as its stock price surged past the $800 mark. We thought it would be a good time to reflect on its cloud dominance, and what Microsoft is doing to catch up....
This is part two of a two-part interview with Raphael Köllner, a Microsoft MVP in Office Servers and Services, Windows Top Insider, MCT and Microsoft Student Partner Evangelist. Read part one....
This is part two of the interview. Read part one here. I had a great conversation with Raphael Köllner, a Microsoft MVP in Office Servers and Services, Windows Top Insider, MCT and Microsoft Student...
Amazon Web Services (AWS), consistently first-to-market, has been steadfast in its pursuit of cloud dominance. Controlling roughly 30 percent of the market share, AWS has retained its consistent...
A ModernMSP is always looking for more sustainable and adaptive solutions that can transform their business. Don’t get stuck in the past by simply reselling. Learn how to attach managed...
Much has been written about the role of the CIO with regard to the benefits of cloud technology, and yet, according to reports, public cloud spending today is only five percent of total IT spending....
I had a great conversation with Raphael Köllner, a Microsoft MVP in Office Servers and Services, Windows Top Insider, MCT and Microsoft Student Partner Evangelist. Raphael is a trainer and speaker...
I had a great conversation with Raphael Köllner, a Microsoft MVP in Office Servers and Services, Windows Top Insider, MCT and Microsoft Student Partner Evangelist. Raphael is a trainer and speaker...
There’s so much talk about cloud, but let’s step back for a moment to cover the basics as they relate to SMBs. Quite simply, cloud computing means that on-premises IT systems, applications, and...
When it comes to the cloud, consumers are now expecting results when making decisions about specific products and services—loyalty has become a thing of past. So what does this mean for managed...
There's no question that healthcare is a lucrative industry, but how can MSPs tap into this vertical to increase profitability? MSPmentor’s Maurice Saluan provided insight on the opportunity back in...
