Bits & Bytes

Google Migrations: Go With the EDU Expert

01/29/2019
BitTitan Team
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Recently, a group of companies that support MSPs — including BitTitan — teamed up with Osterman Research. The objective was to learn about the needs of organizations that had already migrated or had near-term plans to migrate to Office 365. Here’s an overview of the topline takeaways most-relevant to MSPs. Many of them are good news if you’re looking for new opportunities to deliver high-perceived-value services to clients and build recurring revenues.

While students and faculty are at home, it’s a good time for system upgrades that will enhance collaboration, access, and security. Many colleges, universities, and school systems are planning winter break migrations to move or consolidate tenants and even adopt new collaboration platforms.

If you’re using Google Workspace, MigrationWiz is the tool you need for migrating a wide variety of workloads: Mailboxes, documents, archives, and even collaboration platforms. You can take advantage of low education pricing to move from one Google instance to another, or from Google Workspace to Microsoft Teams. MigrationWiz handles all these workloads:

  • Gmail and Vault, including inbox, folders/labels, email, muted emails, contacts, calendars, and calendar notifications.
  • Drive, including files, folders, permissions, document history, comments, and more.
  • Shared Drives, including documents, permissions, versions, and metadata.

Great education pricing is one thing, but when you’re planning a migration, you should never skimp on experience, capabilities, and security. That’s why BitTitan has been the choice of educational institutions for more than 13 years.

Experienced experts are here to help

BitTitan has migrated thousands of students, faculty, and staff at hundreds of educational institutions all around the globe. While MigrationWiz is known for being intuitive and easy to use, you never have to go it alone, especially if your project is more complex. Our world-class Customer Success team are dedicated migration experts who can help you plan your project.

In fact, now is the perfect time to call so we can connect you with team members who have extensive experience in educational environments – including implementing complex Google Workspace migrations.

Fast, easy, and flexible

Educational institutions choose MigrationWiz because it’s fully automated and 100% SaaS. In fact, if you were expecting to sprint around campus in order to complete your migration, you may have to get your exercise some other way. With MigrationWiz you simply initiate your migration from one centralized dashboard, then use DeploymentPro – which is included – to automate Outlook configuration.

Don’t be fooled, though. Easy doesn’t mean basic. MigrationWiz is highly customizable with advanced options that give you full control over your migration. You’re always in charge of timing, testing, setup, and execution. You can also use project sharing to involve team members across departments for greater visibility and collaboration throughout the migration.

Top security with Azure datacenters

Security is top priority for every migration project, especially in educational settings. You’re responsible for protecting personal information from students and faculty, as well as proprietary documents and research. You must be able to ensure every bit of data is safe throughout the migration process. With MigrationWiz you get the extra security of Azure datacenters. And, your data is always encrypted and never stored.

With BitTitan by your side, you can get a lot done over winter break. So when faculty, staff, and students return, they might not even notice because they’ll be able to get started with the new semester without any disruptions.

Now’s the time to plan your migration

If you’re ready to implement a migration, there’s still time to put a plan in place. Contact us today to find out about education pricing for MigrationWiz and to learn how we can help make your migration a success.

Click here to download your free copy of the complete report: “Migrating Email and Archives to Microsoft Platforms”

 

Add value by bundling add-ons

The survey found that when it comes to functions such as archiving, discoverability and governance, only 13 percent of Office 365-enabled organizations believe it’s a complete solution. The other 87 percent believe that third-party add-ons are needed to satisfy these requirements. For SharePoint, while 18 percent of organizations believe it to be complete, 82 percent perceive the need for add-ons.

The generalist nature of Office 365 presents openings for lowering your clients’ cost-of-ownership while creating new opportunities for you. In Osterman’s analysis, many medium-sized and larger clients are better-served by skipping the higher-tiered Office 365 offerings, choosing a lower-priced package, and supplementing with best-of-breed solutions. This approach may better-satisfy their requirements for records management, archiving, security and encryption. It also potentially delivers higher margin for you. The migration might be more complex, but you’ll deliver significantly higher value to clients and differentiate your offering in the marketplace.

 

Don’t overlook education and user support

Pre-migration planning and execution is the core of any migration, but you might be surprised at the emphasis your clients place on managing the end-user experience. When asked about the most difficult aspects of the migration process, 55 percent said educating users, and 50 percent said supporting users. Compare this to the 46 percent who mentioned difficulty in planning the migration, and 32 percent who said organizing the groups to migrate first.

 

 

These findings point to a real opportunity to bundle user education and support into your migration offering. Especially if you’re migrating from on-premises Exchange Server and Office to Office 365, there are a host of new collaboration tools at users’ fingertips that will be brand-new to them. Bundle end-user training services into a more complete migration offering.

Build them once, and you’ll have a repeatable revenue source that you can leverage in other projects.

 

Don’t sell yourself short — your skills are essential to client success

While 68 percent of organizations use their own internal resources to conduct a migration, most also turn to outside resources. These include 46 percent who retain outside consultants, 30 percent who turn to a third-party’s professional services organization, and 17 percent who use a third-party vendor. As the survey authors conclude, “A migration project is not for the faint of heart.” It requires skills, tools and experience that are not always present in IT organizations.

There are critical decisions to make, calling for careful planning. Knowledge of the potential pitfalls is essential. There are many things that can go wrong, potentially impacting business continuity and employee productivity, as well as leading to potential regulatory exposure.

The report cautions against do-it-yourself migrations. The authors recommend the use of migration tools that bake-in successful processes developed over the course of many migrations. Equally important is outside firms like yours who know how to use them well.

 

Click here to download your free copy of the complete report: “Migrating Email and Archives to Microsoft Platforms”

At BitTitan we’ve been empowering IT service professionals to successfully deploy and manage cloud technologies through automation for over a decade. Sign up for a FREE BitTitan account today to access our products and services.

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