Bits & Bytes

Google Migrations: Go With the EDU Expert

Stacey Farrar

Unforeseen Migration Challenges

Managing migrations presents several challenges for managed service providers (MSPs) and internal IT teams. Migrations are highly visible and complex undertakings that often occur under strict deadlines. And unfortunately, unknown variables commonly surface.

While students and faculty are at home, it’s a good time for system upgrades that will enhance collaboration, access, and security. Many colleges, universities, and school systems are planning winter break migrations to move or consolidate tenants and even adopt new collaboration platforms.

If you’re using Google Workspace, MigrationWiz is the tool you need for migrating a wide variety of workloads: Mailboxes, documents, archives, and even collaboration platforms. You can take advantage of low education pricing to move from one Google instance to another, or from Google Workspace to Microsoft Teams. MigrationWiz handles all these workloads:

  • Gmail and Vault, including inbox, folders/labels, email, muted emails, contacts, calendars, and calendar notifications.
  • Drive, including files, folders, permissions, document history, comments, and more.
  • Shared Drives, including documents, permissions, versions, and metadata.

Great education pricing is one thing, but when you’re planning a migration, you should never skimp on experience, capabilities, and security. That’s why BitTitan has been the choice of educational institutions for more than 13 years.

Experienced experts are here to help

BitTitan has migrated thousands of students, faculty, and staff at hundreds of educational institutions all around the globe. While MigrationWiz is known for being intuitive and easy to use, you never have to go it alone, especially if your project is more complex. Our world-class Customer Success team are dedicated migration experts who can help you plan your project.

In fact, now is the perfect time to call so we can connect you with team members who have extensive experience in educational environments – including implementing complex Google Workspace migrations.

Fast, easy, and flexible

Educational institutions choose MigrationWiz because it’s fully automated and 100% SaaS. In fact, if you were expecting to sprint around campus in order to complete your migration, you may have to get your exercise some other way. With MigrationWiz you simply initiate your migration from one centralized dashboard, then use DeploymentPro – which is included – to automate Outlook configuration.

Don’t be fooled, though. Easy doesn’t mean basic. MigrationWiz is highly customizable with advanced options that give you full control over your migration. You’re always in charge of timing, testing, setup, and execution. You can also use project sharing to involve team members across departments for greater visibility and collaboration throughout the migration.

Top security with Azure datacenters

Security is top priority for every migration project, especially in educational settings. You’re responsible for protecting personal information from students and faculty, as well as proprietary documents and research. You must be able to ensure every bit of data is safe throughout the migration process. With MigrationWiz you get the extra security of Azure datacenters. And, your data is always encrypted and never stored.

With BitTitan by your side, you can get a lot done over winter break. So when faculty, staff, and students return, they might not even notice because they’ll be able to get started with the new semester without any disruptions.

Now’s the time to plan your migration

If you’re ready to implement a migration, there’s still time to put a plan in place. Contact us today to find out about education pricing for MigrationWiz and to learn how we can help make your migration a success.

Unforeseen challenges occur in most migrations. Those challenges can be compounded by inexperienced staff, budget realignment and hidden costs. While IT teams are typically staffed with highly knowledgeable professionals, most are not migration experts. Migrations are not everyday occurrences, and most IT teams are not equipped to manage migration curveballs.

Whether you’re new to migrations or facing a project that’s more complex than what you’re used to, choosing MigrationWiz is the first step to a seamless migration. MigrationWiz consistently earns points for being both full-featured and easy to use. When navigating any migration challenge, engaging an expert can lead to savings in cost, time and resources.

Importance of Customer Success

Customer success teams work with the migration team from the beginning to plan, strategize and identify and address problems before they occur. They provide strategic practices to avoid major setbacks that cost time and money and prevent migrations from resulting in devastating missteps.

Customer success teams provide expert help in three primary areas:

  1. Scope of data: First, the customer success team can help the end-user company scope all the data, files and workloads they have. They will then assess the various data types and where the data needs to move.
  2. Planning and strategy: Next, customer success teams work to proactively understand all the complexities in migrating the end-user’s IT environment. For instance, the company’s IT environment may be built upon a complex web of various systems. Customer success engineers help identify the potential pitfalls those systems present and strategize navigating them to advance the migration successfully.
  3. Proof of concept: Finally, customer success teams use a proof of concept and migrate a small subset of the user base to inform how the larger migration will go. The data subset may include mailboxes, shared files and documents, and other data the company plans to move. The proof of concept provides a snapshot of what needs to happen to migrate the larger amount of data successfully.

Customer engagement needs will vary depending on the size and scope of your project, so BitTitan offers three levels of onboarding to make sure you’re on the right path to success. With Enterprise Onboarding and Standard Onboarding, you’ll work with a dedicated customer success manager who will help your team plan a migration through proof-of-concept.

Which package you choose will depend on the size and complexity of your migration. If you need someone to walk you through the basics of a migration, Advisor Hours give you dedicated one-on-one time to get your questions answered.

Customer Success Mitigates Migration Mistakes

It can be easy to overlook the intricacies of a migration project and the resources necessary to deal with these challenges. But unforeseen issues will happen. Even when using cloud migration software, having the tools or technology alone will not safeguard against these hurdles.

To ensure a migration is performed efficiently, get expert help. A customer success team delivers specialized knowledge for a project that’s already complex. The team’s proactive approach helps ensure any project hiccups are navigated efficiently and do not cause significant delays. Customer success engineers will validate your migration plan, identify potential red flags and make sure your strategy is as strong as possible.

For companies on the fence, the real question is: How important is a successful migration to your company? And how impactful is data loss? The impact is equally significant whether you’re a small or mid-sized business or an enterprise. Don’t risk project success by going at it alone. Bringing in customer success experts can save an abundance of time, money and stress.

Related Posts

  • MigrationWiz – Workloads Datasheet
    Accessible anytime from anywhere, MigrationWiz provides a single, centralized interface to streamline everything from simple mailbox moves to complex enterprise-scale migration projects that include all your workloads.

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