Press Releases

BitTitan IT Services Automation Platform Now Available in Microsoft Deutschland Cloud

Now Available in Germany, MSPComplete Platform Leverages Automation to Reduce Service Delivery Costs, Eliminate Operational Inefficiencies, and Standardize IT Services

October 25, 2017


BitTitan®, the global leader in Managed Services Automation, today announced its IT services automation platform MSPComplete® is available to IT and managed service providers in the Microsoft Deutschland Cloud. While EU Cloud users will continue to be able to leverage MSPComplete, service providers required to meet stricter data protection requirements and ensure all data remains within German borders will now also have access. This follows the announcement of expanded automation and benchmarking capabilities to the MSPComplete platform made at last week’s Elevate ’17, BitTitan’s inaugural user conference. The new MSPComplete enables customers to deliver IT services more efficiently and profitably while extending real-time visibility and insight into the entire workflow.

While the practice of IT automation is more than a decade old, many IT service providers and managed service providers (MSPs) operate in silos and lack the skills to either build automated services from scratch or the technology necessary to bring efficiency to existing documentation and operationalize it. With the numerous added and expanded features in MSPComplete, German customers can now:

  • Define and store standard business processes (SOPs), centralizing fragmented and inefficient script management.
  • Capture employees’ intellectual property (IP) and best practices in a central location, enabling for continuous and efficient organizational updates.
  • Provide benchmarking reports on resource allocation and cost savings, identifying optimal opportunities for automation and operational improvements.
  • Automate manual processes, eliminating technical errors and guaranteeing different people or teams can consistently deliver repeatable services every time.

“MSPComplete empowers businesses to do more with less by automating manual, time-intensive tasks, allowing service providers to focus on more valuable, cost-effective initiatives,” said Mark Kirstein, VP, products at BitTitan. “Expanding our offering to European customers through the Microsoft Deutschland Cloud ensures businesses of all sizes can solve IT pain points for their customers – from complex migration and workload management to increased internal visibility and standardization – while maintaining the highest data standards and regulations.” 

Service providers working in Germany operate under some of the most tightly governed data regulations in the world – regulations that require higher levels of transparency, documentation, and governance around the collection, storage, and transfer of information and metadata. With MSPComplete now accessible in the Microsoft Deutschland Cloud, IT professionals are able to ensure they are fully compliant with these regulations and operating in the most secure manner, while concurrently reaping the extensive benefits of IT service automation.

MSPComplete is available for purchase here. MSPComplete will also be available for sale through distribution.

To view a copy of this announcement in German, click here. 

To keep up with the latest news and information on MSPComplete, visit https://www.bittitan.de/, and like or follow BitTitan on these social media channels:

Twitter: @BitTitan and @BitTitan_DACH

Facebook: www.facebook.com/BitTitan

LinkedIn: www.linkedin.com/company/BitTitan

 

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About BitTitan

BitTitan®, the global leader in Managed Services Automation, empowers service providers and IT professionals to properly assess, deploy, and manage technology solutions in a cloud-first world. With MSPComplete®, an IT services automation platform, IT professionals can organize, optimize, and automate service delivery, and create repeatable, scalable, and profitable operations that deliver frictionless customer experiences. For more than a decade, BitTitan has been a cloud industry disruptor and has successfully delivered IT services to more than 6.5 million employees across 30,000 customers in 150 countries. To learn more about BitTitan, visit www.BitTitan.com.