Bits & Bytes

The BitTitan Blog for Service Providers

09/04/2020
BitTitan Staff
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Cloud Experts You Can Trust: BitTitan’s Partner-First Approach to Cloud Success

In a challenging year when managed service providers were needed more than ever before, BitTitan put its partners first and worked with them to help companies leverage the cloud to enable remote operations and maintain business continuity.

The hurdles haven’t been easy, but thanks to our work together, we successfully helped move more than 3 million customers to the cloud. And not only that, we provided the tools for over 4,000 unique Teams migrations in the last twelve months.

We’re proud of our success, especially during an incredibly difficult pandemic. And we know that our success isn’t possible without the IT service providers we partner with and their success in the cloud. As a company, our mission is to prioritize our partners and provide the tools they need to ensure they can succeed and achieve business growth. We are committed to enabling partner success, because together, we provide world-class services to organizations across the globe.

Cloud Solutions You Can Trust

Cloud services have proven to be integral in helping companies adapt and enable large-scale remote operations to keep their businesses running. In challenging times, the stakes around digital transformation and migration projects have risen. Now more than ever, with consolidation happening all around us in various aspects of the tech market, it’s important to partner with a company you can trust. Migrations are complex and challenging – you need experts to get the job done to ensure your project is completed swiftly, seamlessly and securely.

Since 2009, BitTitan has demonstrated its market-leading expertise with empowering IT service professionals to successfully deploy and manage cloud technologies. With MigrationWiz, our industry-leading SaaS solution for mailbox, document, public-folder and Microsoft Teams migrations, BitTitan offers a single migration tool for multiple cloud workloads. It enables you to migrate email and data from a wide range of sources and destinations, including SharePoint, OneDrive and Exchange, and expertly manages tenant-to-tenant migrations.

We know your customers need help consolidating workflows, enabling organizational collaboration and saving costs. Migration projects are more than just moving mail. With MigrationWiz, BitTitan makes the process easy and seamless.

Committed to Exceptional Results

BitTitan has moved over 19 million users to the cloud for 43,000 customers in 187 countries. Our solution has proven it can reliably execute migrations, so our partners can rest assured and focus on their customer needs. MigrationWiz is used by tens of thousands of partners across the globe – and counting. We provide the tool, the documentation and the support for partners to package with their services and expertise to deliver on customer engagements. By doing so, BitTitan enables you to be successful and keep a high profit margin on your project. We don’t compete with service providers and don’t offer migration services beyond the capabilities of MigrationWiz because our solution is so simple and easy to use – they’re just not needed. This enables the service provider to bundle services with the migration project and overall cloud implementation.

Because MigrationWiz employs automation and is 100 percent SaaS, it can be accessed anytime from anywhere and requires no certifications or installments, making it easy to leverage for self-service. Whether migrating a small to mid-sized business or an enterprise client, MigrationWiz can scale to the needs of your project. Our breadth of migration capability ranges from migrating a G7’s national health system to a G7’s entire government operations.

We provide value to Microsoft’s partner community, and BitTitan is aligned around Microsoft’s Modern Workplace. Our solutions are gold-certified and co-sell ready. Time and again, our customers rave of the faster configuration times that MigrationWiz delivers. MigrationWiz consistently provides a superior customer experience, earning a Net Promoter Score of 57.

Access to In-Region Support

A key benefit of migrating with BitTitan is access to technical support and customer success teams comprised of seasoned migration experts. From one-off troubleshooting to white-glove support and planning, our responsive global support team is available 24/7 to provide assistance. In every country we operate, BitTitan provides in-region customer support to best meet your needs. The easiest way to contact BitTitan support is to log into your free BitTitan account and open a support ticket.

We’ve encountered many challenges this year. But with every challenge comes opportunity. BitTitan remains committed to working with our partners to seize those opportunities – with cloud migration, digital transformation, enabling a remote workforce and implementing a modern workplace – and helping them achieve business growth. With BitTitan, cloud migration is one thing you don’t have to worry about. Modernization begins here.

In addition to our commitment to our partners, BiTitan is committed to great company culture and people who love what they do. Last month, we were thrilled to learn that BitTitan was recognized by Seattle Business magazine in its annual list of 100 Best Companies to Work For in Washington state. This welcomed news followed a profitable H1 2020 report in which our company showed double-digit growth through the first half of the year and achieved an all-time sales record in June. We look forward to achieving more amazing results with you.

Related: BitTitan Recognized as Top Company to Work for in Washington State.

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