The BitTitan Blog for Service Providers
Sharing Success, Partner to Partner We're not just about migrations anymore. In fact, we haven’t been for some time. We’re all about helping our partners become Modern MSPs with the best tools, information, and support we can give them. Microsoft recently wrote:...
What Kind of MSP Are You? (Part 1) Knowing where to start can be just as difficult as knowing where to go. We’re constantly trying to become better at what we do and how we do it. For an MSP looking for new ways to add value to its business, there are challenges at...
IT Services Horror Stories... Are You Scared Yet? Happy Halloween! Or is it? We share a lot of success stories here. We love to focus on new ideas that help MSPs and bring them to life. But great ideas solve problems and we've heard a lot of scary stories that pointed...
Closing the Gap of the Managed Services Expert The cloud has brought about a new era for selling IT services, and it asks a lot of providers. Say it with me: caveat venditor. Okay, I don’t speak Latin either, but it means "let the seller beware." Gone are the days...
How Three Microsoft Partners Used Automation to Become Modern MSPs If you want to take your business to the next level it is essential to attach managed services to your offerings through automation. Learn how three Microsoft partners did just that and in the process...
ModernMSP: Attach Managed Services A ModernMSP is always looking for more sustainable and adaptive solutions that can transform their business. Don’t get stuck in the past by simply reselling. Learn how to attach managed services that will build long term...
ModernMSP: Migration is just the Beginning Are you just doing migrations and stopping there? If so, you are missing out on valuable opportunities to make the cloud profitable. Modern MSPs increase customer lifetime value by driving consumption and adoption within the...
Modern MSP: Delivering Automation to Customers How do you mix people and automated processes? You help them work together. For our partners, automation is an opportunity to maximize resources and help more customers. For users, delivering automation streamlines their...
MSPs: Automate Service Delivery Automation effects every aspect of your business. It can help bring down the cost of service delivery for your customers. It can help you scale your business. And ultimately, it can help you and your business get to the next level. We...
Why Recurring Revenue Profitability Relies On New Business In a recent article, cloud and tech guru Todd Hussey explained the importance of understanding the Cost of Customer Acquisition (COC) when growing your IT services business in the next era of the cloud. As...