The BitTitan Blog for Service Providers
ESG Research Results: 2020 Managed Services Landscape With business models transforming, MSPs must adapt to stay viable. That's why they’re placing strategic bets on outsourced services, security, and software more than ever before. According to Enterprise Strategy...
Planning Ahead for Exchange 2010 End of Support Editor's update: Microsoft announced they are extending end of support for Exchange 2010 to October 13, 2020 due to "an extensive number of Exchange customers" on this instance. Learn more below about migration...
With the right migration tool, migrating from Office 365 to Office 365 doesn't have to be a hassle. Migrating from Office 365 to Office 365—especially when you want to keep the domain name—can be seen as a daunting task. When you use the right strategy and use a tool...
Securing the Weakest Link: Educate End Users about Cyber Risks A disheartening upward trend Nearly every day you read about a new malicious attack on computer networks of vital businesses around the world, and the attacks are not slowing down. According to reports,...
Recurring Revenue Sales Plans That Rock Your sales plan won't work in a recurring revenue world for two reasons. You’ve taken your transactional-based sales plan and perhaps altered it slightly. No matter how good the mechanics of the plan are, it will not provide...
Building Cloud Services Recurring Revenue: 5 Metrics Revenue, profit and cash flow are the ultimate measurements that validate how you are truly doing as a business. In this brief, I want to explore some supporting metrics that are not part of an organization's...
The How Of Fixing Slow Networks, For Your Cloud's Sake The reality is that more network activity is moving to the WAN and Internet. And visibility and control of network traffic is becoming more critical. You’ve no doubt had the call from your end user saying the...
Begun The Cloud War Has! The Cloud War?! It’s not quite as dramatic as Yoda ominously announcing the start of the Clone Wars. It's legacy vendors and distributors (who rely on channel partners for a huge amount of their sales) rushing to claim business with...
CX Management: Who's The Best (Plus Metrics For Success!), Part Two In our first post, I talked about what CX (customer experience) can mean to different people, working on a CX strategy for your business and finally, what building a superior customer experience would...
Crafting a Recurring-Revenue Sales Plan The right sales plan plays a vital role in achieving sustainable and growing revenue for any business. As an organization transitions to a recurring revenue approach, the right sales compensation program becomes even more...
