Business Drivers: Exchange End of Support
Through summer 2020, Albert Goodman relied on Exchange Server 2010 to power communications at the firm. With the end-of-support deadline approaching in the fall, their IT team had two options: upgrade to Exchange Server 2019 or Office 365.
“We deemed it was more financially viable to go with Office 365 and move to the cloud, as it gave us additional collaborative ability through the Office suite,” said Matthew ffolliott-Powell, Head of IT at Albert Goodman. “At the time we were also using Office 2010, which needed to be upgraded, so this killed two birds with one stone for us.”
For this project, which featured 320 users including resource mailboxes, Matthew’s team evaluated several migration strategies before deciding on hybrid. This afforded them the benefit of a phased approach instead of a “big bang” move.
“The hybrid strategy put less pressure on the IT services team and gave us time to ensure all pre-requisites and checks had been put in place,” recalls Matthew. “We could also run test batches for groups of users. Once we were satisfied that the project had been completed successfully, we could choose to decommission our 2010 servers.”
Planning and Execution: A Collaborative Effort
Matthew and his network manager championed this migration along with an external consultant. BitTitan engaged during the pre-project planning phase to help guide migration strategy and identify which product would be the best fit.
After crafting an airtight migration plan in July, Matthew and his team configured their hybrid environment. Then they conducted pilot tests with batches of users during the month of August. The final cutover and finalization of remaining accounts took place during a single weekend in early September.
While Matthew’s team had some synchronization issues with a handful of corrupted mailboxes, overall the project went smoothly and the team was able to complete the migration successfully within their allotted project window.