Archive Mailbox Automation with Microsoft MVP Kelsey Epps

First of all, we'd like to congratulate Kelsey Epps, our very accomplished resident Office 365 expe...
How Chris Hertz Built New Signature, Part 1: Business Through Culture

This three-part series explores the evolution of New Signature, based on a set of interviews with Ch...
Partner Spotlight: Melissa Mulholland, Microsoft Partner Cloud Profitability Lead

This month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help ...
Partner Spotlight: Sam Restifo, Microsoft MSP Business Development Lead, APAC

This month, we’re focusing on Cloud Profitability. BitTitan partnered with Sam Restifo, Microsof...
What's an Automated Runbook?

What's an automated Runbook, and why do you need it to get organized? The short answer: it's how w...
How Systems Integrators Embraced The Cloud

With the advent of the hybrid cloud, enterprise customers saw a valuable opportunity to integrate th...
The Sales Plan That Rocks Sustainable Cloud Services Business

It’s the hard truth that most value-added resellers (VARs) and Solution Providers (SPs) fail to ac...
The SaaS Sales Model That Sails At 80 Knots

I am very fortunate to have worked with many SaaS organizations, either for a three-month consultin...
Modern MSPs Win with High-Value, High-Margin Cloud Services

Reselling licenses does not yield a high-value business. Let's say you've been reselling XaaS apps ...
We Asked Our Developers: What Work Annoys You?

At BitTitan, if you ask one of our developers how long it will take to fix something, a popular answ...
Change Your Approach to Profitability with Automation

The cloud is not keeping ITSPs from being more profitable.   A new ModernMSP article by ...
Solving the Profitability Problem: Automation

Gartner predicts that by 2020, a corporate "no-cloud" policy will be as rare as a "no-Internet" po...
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