Bits & Bytes

The BitTitan Blog for Service Providers

Account-Based Marketing for ModernMSPs

Account-Based Marketing for ModernMSPs

Yesterday, I had a discussion with the Chief Revenue Officer of a modern managed service provider. The company is focused on cloud migration and hybrid cloud for its clients. Its customer segment is companies from 50 to 150 users, and the company has a unique SaaS...

Simplifying Cloud Adoption: Microsoft’s Due Dilligence Checklist

Simplifying Cloud Adoption: Microsoft’s Due Dilligence Checklist

Microsoft came to the rescue of companies both big and small last week with the release of its Cloud Services Due Diligence Checklist. While companies have become more aware of the benefits of cloud, fully implementing these services are often still difficult to...

The Customer Journey for SaaS-Based Organizations

The Customer Journey for SaaS-Based Organizations

There is a question we all need to ask our Business Deployment Manager, Chief Marketing Officer, or a Director of Sales for our SaaS organization: 'How is the Customer going to buy?' rather than, 'How are we going to sell it?' If we can start changing the framework of...

5 Myths About Managed Services and the Cloud

5 Myths About Managed Services and the Cloud

Despite its overwhelming popularity, many Managed Services Providers are finding that cloud computing is still being met with incredible resistance. There is a fear of change that is difficult to overcome; much of it stems from unfounded claims and unanswered...

Closing the Gap of the Managed Services Expert

Closing the Gap of the Managed Services Expert

The cloud has brought about a new era for selling IT services, and it asks a lot of providers. Say it with me: caveat venditor. Okay, I don’t speak Latin either, but it means “let the seller beware.” Gone are the days of caveat emptor “let the buyer beware” when...

Getting in the Game: The Transition from VAR to MSP

Getting in the Game: The Transition from VAR to MSP

Let’s face it, the VAR life has been a good one. Adding services to hardware and software sales has been a huge money-maker for a long time. So, it’s no surprise that many VARs cringe when people talk about shifting to a managed services model. But business is...

7 Essentials to Help You Leap to MSP Success

7 Essentials to Help You Leap to MSP Success

We have some good news and some bad news. The bad news is that building success as a Managed Services Provider can be a challenge. But you probably knew that. The good news, though, is that ModernMSP is here to help. We’ve identified seven key elements that can help...

Cloud Washing: Should MSPs Be Concerned?

Cloud Washing: Should MSPs Be Concerned?

Migrating enterprise processes to cloud services is one of the biggest technology trends of the last decade. ModernMSP previously reported “public cloud services are set to blow away original 2014 predictions, by growing at the impressive rate of 22% between 2015 and...

The Internal Struggle of Cloud Partners

The Internal Struggle of Cloud Partners

We are witnessing something quite amazing: the unstoppable force of cloud subscriptions, meeting the immovable object of commissioned sales.  Unfortunately, somebody’s gonna lose. Which way is up? If you’re an IT-related sales professional, and any good at your job,...

Security & Business Continuity for the SMB

Security & Business Continuity for the SMB

Information security is a multi-dimensional problem. It goes well beyond user access control to extend into areas of detection, prevention, filtering, and removal. Small and midsized businesses (SMBs) need to look beyond these security measures to ensure business...