by BitTitan Team | Aug 16, 2016 | Industry Info
A Competitive Edge: Content Marketing for the ModernMSP Content Marketing is one of the hot topics that has become part of the language of inbound marketing. It’s essentially a process of using targeted, engaging content to drive your audience to take a specific...
by BitTitan Team | Aug 11, 2016 | Industry Info
The ModernMSP and Business Outcomes In a recent article, I mentioned the importance of the ModernMSP focusing on delivering business outcomes to clients. “Business outcomes” is a fairly new concept in the traditional IT world, most especially with...
by BitTitan Team | Aug 11, 2016 | From the Experts
How Small Businesses Think About the Cloud While many IT services providers and their customers are seeing the value of the cloud, some small businesses are holding out for a variety of reasons. Some of the common reasons I hear from providers...
by BitTitan Team | Aug 10, 2016 | From the Experts
MSPs: Automate Service Delivery Automation effects every aspect of your business. It can help bring down the cost of service delivery for your customers. It can help you scale your business. And ultimately, it can help you and your business get to the next level. We...
by BitTitan Team | Aug 6, 2016 | Industry Info
A Graphical Look at the ModernMSP “Cost of Customer Acquisition” In a previous post, we provided a primer for the ModernMSP on the Cost of Customer Acquisition, or COC (often referred to as COA by executives and investors in recurring revenue businesses)....
by BitTitan Team | Aug 4, 2016 | From the Experts
Why Recurring Revenue Profitability Relies On New Business In a recent article, cloud and tech guru Todd Hussey explained the importance of understanding the Cost of Customer Acquisition (COC) when growing your IT services business in the next era of the cloud. As...
by BitTitan Team | Aug 3, 2016 | Industry Info
How Small Businesses Think About the Cloud While many IT services providers and their customers – particularly small businesses – are seeing the value of the cloud, some are holding out for a variety of reasons. Some of the common reasons I hear from...
by BitTitan Team | Aug 3, 2016 | Industry Info
Winning New Business: Understanding Cost of Customer Acquisition As businesspeople, we are all familiar with the age-old concept that acquiring new customers is many times more expensive than retaining existing customers (by some reports five to seven times more...
by BitTitan Team | Jul 30, 2016 | Industry Info
Five Steps to Cloud Adoption Are you a trusted advisor to your customers? (You might have heard that it’s one of the hallmarks of a Modern MSP). Being a trusted advisor is about more than giving advice—it’s about knowing your customer and what they’re going through....
by BitTitan Team | Jul 28, 2016 | From the Experts
MSPs Discuss Automation Beyond the Office Automation. At work it helps you stay organized, allows for more productivity and gives you more time to interact and build relationships with your customers. Basically, automation allows you to work smarter not harder which...
by BitTitan Team | Jul 28, 2016 | Videos
Video: How IT Automation Enriches Our Lives The automation of certain IT processes not only makes the clients’ lives easier, it also benefits IT professionals. There are many things that could get tedious, but we have IT automation to thank for certain processes...
by BitTitan Team | Jul 26, 2016 | BitTitan News
2016 BitTitan Partner of the Year Award Winners During our annual party at WPC, we recognized nine BitTitan partners from around the globe who have built their cloud empires as Modern MSPs. Presenting the BitTitan Partner of the Year award winners.
