by BitTitan Team | Oct 31, 2017 | Tips and Tricks
A critical part of managing a customer’s Office 365 environment is configuring DNS settings. Whether you’re migrating to Office 365 or setting up a tenant from scratch, DNS settings must be set up properly before you (or your customer) can move on to other work. To...
by BitTitan Team | Oct 30, 2017 | Tips and Tricks
Creating users in Office 365 can be a time-consuming task. Even if you’ve written scripts to help automate the process, it’s likely that you’re rewriting or editing scripts each time you add users for a customer. Office 365 requires that a usage location be defined to...
by BitTitan Team | Sep 13, 2017 | News
Update: No longer a sneak peek, these new features are live! At Elevate, we showcased the new automation capabilities for IT service delivery with the MSPComplete platform. Learn more about how it works here.
by BitTitan Team | Sep 8, 2017 | BitTitan News
A Decade of BitTitan and Learnings from CEO Geeman Yip Update: The BitTitan Elevate conference was a great success! Want to be the first to learn about Elevate ’18 as information is available? Sign up here.
by BitTitan Team | Sep 5, 2017 | From the Experts
Embracing Automation for IT Services Delivery We don’t think many would disagree that automation is important; we’ve seen what it can do in manufacturing and other industries. Yet, automation is often a double-edged sword: As processes become cheaper, faster,...
by BitTitan Team | Jul 28, 2017 | From the Experts
Archive Mailbox Automation with Microsoft MVP Kelsey Epps First of all, we’d like to congratulate Kelsey Epps, our very accomplished resident Office 365 expert, for his continued recognition and recent renewal as a Microsoft MVP! We got personal with Kelsey...
by BitTitan Team | Jul 23, 2017 | Industry Info
Securing the Weakest Link: Educate End Users about Cyber Risks A disheartening upward trend Nearly every day you read about a new malicious attack on computer networks of vital businesses around the world, and the attacks are not slowing down. According to reports,...
by BitTitan Team | Jul 5, 2017 | From the Experts
How Chris Hertz Built New Signature, Part 1: Business Through Culture This three-part series explores the evolution of New Signature, based on a set of interviews with Chris Hertz, founder and former president. One idea, one value Chris Hertz gets excited when he...
by BitTitan Team | Jun 15, 2017 | From the Experts
Partner Spotlight: Melissa Mulholland, Microsoft Partner Cloud Profitability Lead This month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help partners succeed with the Microsoft CSP program and become Modern MSPs.
by BitTitan Team | Jun 14, 2017 | From the Experts
Partner Spotlight: Sam Restifo, Microsoft MSP Business Development Lead, APAC This month, we’re focusing on Cloud Profitability. BitTitan partnered with Sam Restifo, Microsoft MSP Business Development Lead for theAPAC region, for our Cloud Profitability...
by BitTitan Team | Jun 13, 2017 | From the Experts
What’s an automated Runbook, and why do you need it to get organized? The short answer: it’s how we bring your documentation and intellectual property to life in MSPComplete.