The BitTitan Blog for Service Providers
First of all, we'd like to congratulate Kelsey Epps, our very accomplished resident Office 365 expert, for his continued recognition and recent renewal as a Microsoft MVP! We got personal with Kelsey earlier this year—check out the interview here. Today we'll be...
This three-part series explores the evolution of New Signature, based on a set of interviews with Chris Hertz, founder and former president. One idea, one value Chris Hertz gets excited when he speaks and in turn, we’re excited too. We were surprised the first time he...
This month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help partners succeed with the Microsoft CSP program and become Modern MSPs.
This month, we’re focusing on Cloud Profitability. BitTitan partnered with Sam Restifo, Microsoft MSP Business Development Lead for theAPAC region, for our Cloud Profitability Webinar.
What's an automated Runbook, and why do you need it to get organized? The short answer: it's how we bring your documentation and intellectual property to life in MSPComplete.
With the advent of the hybrid cloud, enterprise customers saw a valuable opportunity to integrate their on-premises data center with cheaper, Agile implementations which were easily scalable in the cloud. To meet this emergent customer need, SIs (Systems integrators)...
It’s the hard truth that most value-added resellers (VARs) and Solution Providers (SPs) fail to acknowledge and then ultimately take too long to address. Once you commit to creating or growing a cloud services business, you’ve got to alter your sales model to ensure...
I am very fortunate to have worked with many SaaS organizations, either for a three-month consulting period, or a full six months to a year service to help them in bootstrapping their sales and marketing engine. We believe that SaaS selling is a lot like sailing. I...
Reselling licenses does not yield a high-value business. Let's say you've been reselling XaaS apps licenses at $50 per user per year with a 20% reseller commission. As a license-only business, you will generate only $50,000 in annual gross margin even after the sale...
At BitTitan, if you ask one of our developers how long it will take to fix something, a popular answer is “two hours or six days.” It’s harder to convey in text than through voice, but rest assured there’s a dash of sarcasm in there. We're on a mission to end annoying...
