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IT services have fallen victim to a never-ending cycle of evolution. What was once the latest trend...

Think of your top five clients. They don't give you headaches. They pay their bills on time. They ar...

Integrated cloud services are altering the way businesses consume IT services. This is especially tr...

Follow my logic here. A close friend of mine, Bob, is a chef/partner at a very successful chain o...

For Managed Services Providers, the Internet of Things (IoT) represents an incredible opportunity fo...

Earlier this week, we gave you a glimpse at how the Twitter verse hilariously reacted to the DDoS ...

A decade ago, marketing was viewed primarily as a cost center whose chief function was to support ot...

Better data yields better plans, but not always the ones you expect....

What is recurring revenue? Recurring revenue is the portion of a company's revenue that is highly...

Major business changes can be a scary. For small/mid-sized businesses (SMBs), deviating from the sta...

Happy Halloween! Or is it? We share a lot of success stories here. We love to focus on new ideas ...

Yesterday, I had a discussion with the Chief Revenue Officer of a modern managed service provider. T...